FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing — no surprises. Our quotes include everything: labor, materials, setup, and travel. We offer flexible bundle pricing if you’re getting multiple services (like house wash + windows), and we’re always willing to work with your budget when possible. First-time customers and repeat clients often get special discounts. We want to earn your trust and keep your property looking its best long-term.
- What is your typical process for working with a new customer?
We keep it simple and professional. First, we ask for photos or schedule a quick walkthrough. Then we provide a clear, fair quote — no hidden fees. Once approved, we schedule at your convenience, show up on time, and deliver high-quality results with before-and-after photos. We always follow up to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience and industry training in soft washing, surface restoration, and safe chemical usage. We stay up-to-date on best practices to ensure your home or business is cleaned effectively without damage. We’re also fully insured for your peace of mind — and we never stop learning.