Alfonso's Carpet Service and flooring
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Introduction: Alfonso's Carpet specializes in high quality products at incredible prices.
Our founder ( Alfonso Perez) has been in the flooring industry for over 30 years. His experrise and passion for his craft is guaranteed to provide you with the best service possible.
Alfonso's Carpet is committed to creating the ultimate experience for our clients. We go above and beyond to ensure that our clients are 100% with our services and products.
We strive to establish long term business relationships with our clients and we like to think of our customers as a part of our family.
Let Alfonso's Carpet take care of all your flooring needs andesperience for yourself the best in business.
We love helping people in transforming their homes or business. We consider the flooring being the foundation of every space so its a provliage for us to be able help our clients in selecting the best possible flooring.
Our love for the industry and experience have made us the "go to people " for all their questions so we also consult our clients and this is very rewarding for us to empower and educate our clients.
Overview
Hired 160 times
2 similar jobs done near you
Background checked
License verified
7 employees
36 years in business
Payment methods
Cash, Check, Credit card, Zelle
Top pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
211 photos
Carpet tile installation
Carpet Installation
Specialties
Install type
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Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.7
96 reviews
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82%
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Read reviews that mention:
Estelle F.
Aug 17, 2021
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Hired on Thumbtack
Hired on Thumbtack
Alfonso asked my numerous questions. I cannot believe how fast he installed my floor. Started Thursday and was done by Monday. I love my new Shaw floor. Thank you Alfonso.
Details: Vinyl or linoleum • 501 - 750 sq ft • Carpet • Homeowner or property manager (not done) • Home
Floor Installation or Replacement
Pratusha E.
Aug 1, 2021
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Hired on Thumbtack
Hired on Thumbtack
Alfonso was fantastic in installing LVP in our condo. He was communicative and his team’s work was great. When we identified a couple items we wanted adjusted, he was happy to do it. Would definitely recommend Alfonso and work with him again!
Details: Vinyl or linoleum • 751 - 1,000 sq ft • Carpet • Homeowner or property manager (not done) • Home
Floor Installation or Replacement
Liz B.
Mar 29, 2022
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Hired on Thumbtack
Hired on Thumbtack
Alfonso and his team were great to work with. We had a big snag in our project but Alfonso was able to get the job done!! It's hard to find dependable companies but this one is one of the best!!
Details: Vinyl or linoleum • 501 - 750 sq ft • Vinyl or linoleum • Homeowner or property manager (done) • Home
Floor Installation or Replacement
Jon S.
Sep 29, 2021
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Hired on Thumbtack
Hired on Thumbtack
Overall, I would recommend Alfonso for floor and carpet remove and install in your home. My new floors look great and the job was done quickly after bidding. I contacted Alfonso through thumbtack and he was very responsive, sending a reply within 30 min and arranging a visit for quote next day.
Alfonso came out and brought samples of the brand carpet and floor he sells. He had only a couple choices of vinyl plank, but they matched what I was looking for so I was happy to choose from the ones he had.
He asked for a 50% down payment and quickly procured the material (less than 1 week) and started the job the following week.
Positives:
-Alfonso was very easy to reach on text message and usually responds quickly.
-Overall, the floors look great and I am satisfied with the work.
-The carpet team (separate from floors) was incredibly efficient, finishing demo and install in less than half a day for 2 small
bedrooms. They cleaned and even shampood the carpets.
-The floor team were friendly and arrived on time.
-The actual vinyl plank product Alfonso uses is good quality and looks great once installed.
-There was some damage from the team moving the appliances in the kitchen after install without padding. When I brought it to alfonso's attention, he sent someone out on saturday to fix the damage. (I would have liked him to be on site to see it himself without me asking, but short of that, I am happy that they were responsive and took care of their mistake)
Room for improvement:
-I would have appreciated more proactive planning and communication during the job. Each day, I had to ask the team (not alfonso who wasn't on site) what their plan was and what was happening when, what needed to be ready tomorrow, etc. They didn't know which rooms were getting what treatment when they arrived and I had to describe the whole job to them; I would have expected their boss to do that, not me.
-The flooring team was friendly, but not professional in terms of cleanliness, protection of my home, and overall cleanup. They cut the vinyl and baseboards on my patio with a mitre saw and let the scraps blast around into my planters etc making no effort to clean up despite piles of vinyl shavings everywhere. I will note that when I raised this concern to Alfonso, he did come back and clean up the porch area himself after I complained, which is much appreciated. But his team should do better or have him onsite to sign off before they leave (same goes for putting down protection/dropcloths in work areas- I provided these and asked them to use them. In places where I did not, I had dirty footprints after they were done, covering the floors from their tools, not leaning tools against my freshly painted walls). Also please note that their team did not clean up the floors inside after they were done. I was left cleaning up all the dust, flooring cut scraps, etc. This was not discussed ahead of time, so I am not sure what the expectations were, but I was a little surprised that sweeping the sawdust off the new floors was not in scope for a job of this price. I did all that myself after the job was "complete" before I moved my furniture back in. But maybe that is normal?
-There were a couple areas where the leveling and gluing was done poorly, caulking was missed/not done, and the floor had uneven/open gaps between boards. The job was "finished' but I was unhappy. To Aflonso's credit, he sent someone back out to remedy these problems. That guy seemed a little surprised at the quality of the finish when he arrived (some areas with white glue in a dark floor showing through, an unfastened baseboard etc) but in short time he fixed the issues and made it right.
Overall, I would still recommend Alfonso's service. It was a decent value and he was very quick to get the job started, which is hard these days. I think it could do with more personal attention from the owner when his sub teams are on site, but he did eventually make all the issues right. Alfonso is a nice guy and if you are willing to set expectations and review the job before signing off at the end I think he is a great person to work with.
Details: Engineered hardwood • 751 - 1,000 sq ft • Carpet • Flooring professional • Home
Floor Installation or Replacement
John H. N.
Mar 5, 2021
·
Hired on Thumbtack
Hired on Thumbtack
Alfonso' guys were superb. I had to change two floorings, two floors, laminate and vynil plank.
Job done as agreed in short time with great quality.
Definetely recommend Alfonso's service.
Details: Laminate • 501 - 750 sq ft • Homeowner or property manager (done) • Home
Floor Installation or Replacement
Credentials
License
License Type: C15 - Flooring And Floor Covering Contractor (CA)
License verified on 3/1/2021
Background Check
Alfonso Perez