These guys were so great. I must admit that I am very late on this review, as I had a lot of personal stuff transpire right after the move. This company came recommended from my coworker. She moved with them in January and assured me they had no hidden fees and had professional workers. The company I used previously came with 1 young guy and two Hispanic men who did not speak a word of English. This was extremely frustrating, as I had delicate pieces that I wanted to instruct the movers on. This time 4 gentlemen (about 25-35 in age) arrived, were very well spoken, and two of the guys were on my coworkers move. For some reason, this consistency was reassuring. Same guys, for me meant same good move!
This was exactly the case. They were wonderful! Thank you Trammel for taking such great care of my marble table. I was so worried. The gentleman that initially installed it, said taking it apart would be more difficult. It took all 4 men to disassemble, wrap, and move my table. Its so heavy! There was no rush, no tugging at pieces, and no sticking tools in random slots. This was calculated, professional, and meticulous. Very impressive. Best part was, they didnt take their time like the company in Burbank did. At EZ Moving, each mover was always doing something at some point. Every time we walked by or offered to lend a hand, we were asked to relax and given a smile. It was nice. I was exhausted from packing and planning this move, so to be asked to relax and be in a stress-free zone was nice.
One of the gentlemen, Allen or Alex, did such a great job at packing. He fully packed my entire kitchen. He didnt leave a single toothpick! We laughed at how bare our kitchen looked. His packing skills endured the 75 mile bumpy commute. Our new house is still having they pavement put in, so the current pathway is still all rocks and dirt. We were so worried about this. I think I asked them 20x about the glass. Not a single scratch! Not the pieces he packed nor the furniture they wrapped.
I did not get a chance to look through any of the items as everything remained in their boxes and furniture pads. We moved in, but we had to leave out of the country right away. We are just now going through everything. Their boxes and furniture pads are completely free to use, but I asked if I could purchase both, seeing as how we would have no time to unpack. This entire move has been so rushed. But it could not have been smoother with EZ. Well be honest, we were anxious coming home from the trip, not seeing any of the pieces (each one was wrapped in entirety, not a millimeter was showing, so we could not see anything, scratches or not). So you can imagine our satisfied and happy faces. It was good rest of the day.
There are no hidden fees, they will tell you upfront what is provided for free and what comes with an extra cost. They have flyers on the Internet that show the same prices, so there are no surprises or false information. They have all kinds of boxes too, this will come handy for the different items you may have. We did not pack our clothes because they come with wardrobe boxes where you just hang the clothes inside. The box opens up with a small metal rod inside, you hang your clothes, they close up the box. Very simple. My only suggestion for others is to book it in the morning or a time where they can avoid traffic, I requested a 3PM window on a Friday, so I kind of inconvenienced everyone with this. Overall, will continue to use and recommend.