FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, competitive pricing with no hidden fees. Our rates are based on the size of the property and type of service. Discounts may be available for recurring cleanings, Airbnb hosts, or referrals.
- What is your typical process for working with a new customer?
We start with a brief consultation - either by phone or message - to understand your needs. Then we provide a quote and schedule the cleaning. On the day of service, our team arrives on time, fully equipped, and follows a detailed checklist to ensure quality.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and Airbnb turnover cleaning, using eco-friendly and effective products. We stay up-to-date with the best practices in sanitation, safety, and customer service.