FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the size, material, and condition of the furniture or carpet. We provide free estimates from photos whenever possible, and there are no hidden fees. The price is always confirmed before we begin the service.
- What is your typical process for working with a new customer?
We start by asking for photos and the service address so we can provide an accurate estimate. Once approved, we schedule an appointment at a convenient time. Our technician inspects the items on arrival, explains the cleaning process, confirms the final price, and completes the job with professional equipment. Before leaving, we make sure you are happy with the results.
- What education and/or training do you have that relates to your work?
Our technicians are professionally trained in upholstery and carpet cleaning, stain removal, odor treatment, and fabric care. We use professional-grade equipment and safe cleaning solutions suitable for a wide variety of materials.