FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The minimum service call for a professional is $119. This price includes travel, labor, and the use of all necessary tools. Final cost depends on the type and size of the project, but we always confirm the price upfront — no hidden fees. We also offer discounts for multiple items or repeat customers. Our goal is to provide high-quality work at a fair and transparent price.
- What is your typical process for working with a new customer?
Before contacting us, it’s important for customers to clearly describe what needs to be done. Providing photos of the space or items helps us understand the project better and prepare the right tools in advance. It’s also helpful to mention any specific details or challenges — for example, tight spaces, wall types, missing parts, or if old furniture needs to be disassembled first. The more information we have upfront, the smoother and faster the job will go. Our goal is to make sure everything is ready before the visit, so the customer gets the best possible service.
- What advice would you give a customer looking to hire a provider in your area of work?
When choosing a professional, it’s important to pay attention to experience, reviews, and communication. Take a look at photos of previous projects to make sure the provider delivers the quality you expect. We also recommend asking if the professional has experience with the specific brand or type of furniture or equipment you need help with — this can save time and ensure better results. Good communication is key. A reliable provider should answer questions clearly, confirm details before the appointment, and show up on time. Our company always focuses on professionalism, respect for clients’ homes, and doing every job as if it were for our own place.