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About
Our small, family business has been serving Los Angeles and the San Fernando Valley for 17 years in all things flooring including carpet cleaning, upholstery cleaning, tile and grout cleaning, and more. We pride ourselves on our customer service, and thrive on a job well done.
Overview
Background checked
4 employees
27 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Customers rated this pro highly for responsiveness, work quality, and value.
Exceptional 5.0
37 reviews
5
97%
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3%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kerri K.
Jan 3, 2024
•
From Google
I have been using JP Carpet for almost 10 years and the service is not only top-notch but Jackie and her team are friendly, on time, and truly care.They not only do my rugs but also my upholstery and they look brand new every time!
JP Carpet Cleaning Expert Floor Care's reply
Dear Kerri,
Thank you for your loyalty and your kind words about our services. We're delighted to hear that you've been pleased with our work for almost 10 years. Your satisfaction is our top priority, and we're grateful for your trust.
Warm regards,
Peter and Jackie
JP Carpet Cleaning Expert Floor Care
818.263.9314
Jessica K.
Dec 16, 2023
•
From Google
JP carpetcleaners does excellent work and their prices cannot be beat! I use them every few months for couch and carpetcleaning bc I have a dog that sheds and slobbers a LOT. I know whenever I call them that my furniture will look good as new by the time they leave. Its truly incredible!
JP Carpet Cleaning Expert Floor Care's reply
Dear Jessica,
Your kind words are truly appreciated, thank you for taking the time to share them. It is always a pleasure to hear from you and we love getting the chance to pet our best bud, Franklin. He's such a cutie! As you know, we are only a phone call away!
Sincerely and Happy Holidays!
Jackie and Peter
JP Carpet Cleaning Expert Floor Care
mia T.
Dec 8, 2023
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From Google
Extremely timely and professional. Always use them to help with carpet services.
JP Carpet Cleaning Expert Floor Care's reply
Dear Mia,
Thank you for taking a moment to share your experience. It was a pleasure taking care of your carpet cleaning. We look forward to hearing from you again soon.
Happy holidays!
Sincerely,
Peter and Jackie
JP Carpet Cleaning Expert Floor Care
818.263.9314
Nicole U.
Jan 13, 2024
•
From Google
Amazing cleaning job of our couch and rugs from our furry friends and kids. Prompt, professional and knowledgeable.
Gail R.
Dec 7, 2023
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From Google
Called for an estimate to replace a broken tile in master bath and clean grout in master and second bathrooms. Peter came out the next day. Within a week I had tile replaced, grouting replaced with a lighter color and cleaned like new! So happy with the outcome! JP carpet and floor experts are the best! Give them a call before looking anywhere else!
JP Carpet Cleaning Expert Floor Care's reply
Dear Gail,
Thank you for sharing your experience! It was a pleasure working with you and taking care of your tile and grout. We are so happy to hear that you are pleased with the results! We cannot wait to hear from you again.
Sincerely,
Peter and Jackie
JP Carpet Cleaning Expert Floor Care
818.263.9314
Credentials
Background Check
Peter Shams
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized to suit your individual needs and requirements. We believe in transparency and providing you with all the necessary information to make an informed decision about your investment. We'll work closely with you to understand your specific situation, and our pricing will be tailored accordingly.
What education and/or training do you have that relates to your work?
As licensed flooring contractors, we have been trained in various types of floor installation and restoration. We are IICRC certified in carpet, upholstery, and tile cleaning. We've received training from regarding water damage and mold remediation.
Apart from all of that, we have been servicing Los Angeles for almost 20 years, and have taken that time to improve and hone our skills to the fullest. From the products we use to the tools we employ, everything has been painstakingly researched and tested to ensure we provide the best possible solution for what ever service you may need.
What types of customers have you worked with?
We've worked with customers from all walks of life, from renters to homeowners, commercial properties and construction firms. Our philosophy
