FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Surprises can be fun… but not when it involves money! Can we all agree that no one likes hidden financial surprises? That’s why we will always provide you with upfront pricing before our work even begins.
- What is your typical process for working with a new customer?
Our team is only interested in one thing and that is taking care of every customer in the best way possible. We may be a Plumbing company but we are in the business of solving problems. That means that we are going to provide options for every job we do and we are going to deliver the solution that is right for every customer. It’s not about fixing a part, it’s about delivering the precise solution for each and every customer.
- What education and/or training do you have that relates to your work?
We take pride in our in house training as well as various factory certifications. We’ve been in business for over 35 years, providing exceptional service to hundreds of homes in the Bay Area. We are fully licensed, bonded and insured for all your plumbing, heating and cooling needs. CA Lic #687489