If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
My job goal is to provide an excellent cleaning service. I’m very honest, detailed person, and dedicated to my work. I have 5 year of experience cleaning houses. I do general cleaning, deep cleaning and also windows cleaning. I have my own cleaning supplies ready to give a good service and make you happy with house clean.
Overview
Current Top Pro
Hired 205 times
76 similar jobs done near you
Background checked
2 employees
8 years in business
Business hours
Sun7:00 am - 6:00 pmMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Baseboard cleaning
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
107 reviews
5
97%
4
2%
3
0%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Edmund L.
Aug 4, 2026
•
Hired on Thumbtack
Exactly what we needed. Elena and her team arrived on time and did the most efficient cleaning job in our house ever.
No micromanagement on our end, I had some expectations that I kept silent about (dusty surfaces on the rails, and ledges etc) and they were all wiped clean when I inspected at the end of the session. They knew exactly what needs to be done, like professionals.
The bathroom was immaculate. Sink, tub and toilet all scrubbed clean. Kitchen looked like yesterday's cooking fiasco didn't happened at all. Living room was like dream. Even my cat was stunned, when she got back home from her outdoor adventures.
Will definitely call them back again.
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Just once
House Cleaning
Maria R.
Jul 12, 2026
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Hired on Thumbtack
One of the most professional, detail oriented housecleaners, I've had in years. they were punctual. They wasted no time getting started. Everything was meticulously cleaned and it was done very fast. The minute they were done, they were out.
Details: 2 bedrooms • 1 bathroom • Standard cleaning • Fridge cleaning • No pets in home • Just once
House Cleaning
Karen B.
Jul 31, 2026
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Hired on Thumbtack
Elena and her team did an amazing job with my move-in cleaning! She was quick to respond and professional. The cleaning was thorough and done quickly. I highly recommend her.
Details: 3 bedrooms • 1 bathroom • Move out cleaning • Fridge cleaning • No pets in home • Just once
House Cleaning
Vivian O.
Jul 29, 2026
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Hired on Thumbtack
Elena and her team were amazing! Over the past month, I have been incredibly busy balancing full-time work with teaching summer school part-time, which has made it difficult to keep up with cleaning and maintaining my home. Elena helped me overcome one of my biggest challenges and gave me much-needed peace of mind. I am so grateful for her support and highly recommend her and her team!
Details: 2 bedrooms • 1 bathroom • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Interior cabinet cleaning • Baseboard cleaning • No pets in home • Just once
House Cleaning
Hemali P.
Jul 10, 2026
•
Hired on Thumbtack
Elena did a fantastic job deep cleaning our home after we did some remodeling, she arrived promptly, quickly got to work with her team and left our place spotless. Will definitely be reaching out again for maintenance cleans in the future!
House Cleaning
Credentials
Background Check
Elena Cartagena
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I offer a discount if you need a cleaning frequently, either every week, every 15 days or every month. The rates depend on the needs that the client has, such as the number of rooms, bathrooms, if there are pets, windows, etc.
What is your typical process for working with a new customer?
I offer my help quickly and actively to know your needs, concerns and expectations. depending on that I offer my services and the frequency that your house, studio or apartment needs. I offer you the discount you need and flexibility of schedules.
What education and/or training do you have that relates to your work?
I have received a cleaning course to know about the use and knowledge of cleaning products, the necessary equipment to carry out the cleaning, cleaning techniques, and without forgetting the prevention of occupational risks, since these are involved, as well as I have experience in customer service and marketing.
