If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Elena’s Housekeeping, we offer more than just a cleaning; we provide peace of mind. With 5 years of experience transforming homes throughout the Bay Area, I pride myself on being detail- oriented, punctual and honest. As the owner and operator, I guarantee that every corner of your home receives the attention it deserves, using quality products for an impeccable result.
Overview
Hired 4 times
Serves Oakland, CA
Background checked
3 employees
5 years in business
Business hours
Sun7:00 am - 5:00 pmMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Baseboard cleaning
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
5.0
2 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Roz 'Berries' M.
May 30, 2026
•
Hired on Thumbtack
I hired Elena to clean out my old apartment. I lived there for 5 years and had two dogs. It was a lot of work but her team did a great job getting it ready for my move out inspection. She was responsive, on-time and communicated very well with me at each phase.
Details: 1 bedroom • 1 bathroom • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Baseboard cleaning • Pets in home • Just once
House Cleaning
Valerie Ariana C.
May 10, 2026
She did an amazing job cleaning my house. Everything looked spotless and smelled so fresh after she was done. She was also very professional, kind, and hardworking. I definitely recommend her cleaning services!
Credentials
Background Check
Elena Calles Cartagena
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Elena’s Housekeeping, we provide transparent estimates based on the size and condition of the home. We value our loyal clients and often discuss options for recurring services. Our goal is to provide a high-quality service that reflects the care and detail we put into every corner of your home.
What is your typical process for working with a new customer?
First, I listen to the customer’s priorities and specific needs for their home. Then, I provide a clear estimate and schedule the service. During the first visit, I do a walk-through to ensure I understand the space perfectly, and I always follow up to make sure the client is 100% satisfied with the result.
What education and/or training do you have that relates to your work?
With over five years of hands-on experience as a business owner in the cleaning industry, I have mastered the best techniques for different surfaces and seasonal needs. I stay updated on the most effective and safe cleaning products to protect your home and family.
