FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Packitt LLC, we believe in transparent and fair pricing so our customers know exactly what to expect. Two-Hour Minimum: All moving services require a minimum booking of two hours. Hourly Billing: After the two-hour minimum, services are billed in 60-minute increments. Packing Services: Packing services are charged separately from moving services. Referral Discount: Receive 10% when you refer us to a friend who books with Packitt LLC. Military Discount: We proudly offer a 10% discount for active-duty service members, veterans, and military families. Our goal is to provide reliable, high-quality service while keeping our pricing straightforward and competitive.
- What is your typical process for working with a new customer?
At Packitt LLC, we keep the process simple and stress-free. Contact & Details Customers reach out through Thumbtack with information about their move, including location, size of the job, and the services they need (moving, packing, junk removal, or cleaning). Quote & Scheduling We review the details and provide a clear estimate. Once everything is confirmed, we schedule a date and time that works best for you. Move Day Our team arrives on time, ready to work. We carefully pack, move, and transport your belongings with professionalism and care. Final Check After the job is complete, we make sure everything is placed where you want it and that the space is left better than we found it. Our goal is to provide reliable service, clear communication, and a smooth moving experience from start to finish.
- What education and/or training do you have that relates to your work?
As a veteran-owned business, the foundation of Packitt LLC comes from the discipline, leadership, and strong work ethic developed through service in the United States Marine Corps. Our military training emphasizes organization, efficiency, accountability, and attention to detail—qualities that directly translate into the moving and service industry. Through hands-on experience, we have developed the skills needed to safely handle packing, moving, transportation, and property care. We are trained to plan, coordinate, and execute tasks efficiently while maintaining professionalism and respect for our customers’ homes and belongings. At Packitt LLC, we apply the same standards of reliability, teamwork, and mission-focused service to every job to ensure our customers receive dependable and high-quality results.