FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our services require a minimum investment of $1,000 to secure our commitment to your event. Pricing is based on the scope of services and design details. A non-refundable retainer is required to book, event mockups are provided after booking, and remaining balances are due prior to the event. Additional fees may apply. Discounts are offered on a case-by-case basis, as we believe finances shouldn’t completely stop you from celebrating your special moments.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your vision, needs, and budget. Once aligned, a proposal is provided and a non-refundable retainer secures your date. After booking, we create event mockups and refine design details together. We handle planning, setup, and execution, ensuring a seamless experience from start to finish so you can enjoy your celebration stress-free.