FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, condition, and type of cleaning (standard, deep, or move-in/move-out). We provide clear, upfront quotes with no hidden fees. Recurring cleanings (weekly or biweekly) are typically lower than one-time services. If a home requires extra time due to heavy buildup or additional areas, we always communicate before starting.
- What is your typical process for working with a new customer?
We start by gathering details about the home — number of bedrooms/bathrooms, square footage, and the type of cleaning needed. Once we confirm the scope, we provide a quote and schedule the service. On the day of cleaning, we arrive on time, review any priority areas, complete the service thoroughly, and follow up to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in residential and commercial cleaning best practices, including proper product use, sanitation procedures, and attention to detail. We focus on consistency, time management, and delivering professional results every visit.