FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Medina Pro Roofing, we believe in fair, transparent pricing with no hidden fees. Every project is unique, so we provide custom estimates based on roof size, materials, and scope of work. We offer free inspections and competitive pricing, and from time to time, we run seasonal promotions or discounts for veterans and seniors. We’re upfront about costs so you can make informed decisions without pressure.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused: Initial Contact: Call or fill out our form to schedule a free roof inspection. Inspection & Estimate: We visit your property, assess the condition of your roof, and provide a detailed written estimate. Proposal & Planning: Once approved, we walk you through the project timeline, material options, and what to expect. Work Begins: Our licensed team gets to work, maintaining a clean site and clear communication throughout. Final Walkthrough: We finish with a quality check and walkthrough to ensure you're 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on roofing experience and is fully licensed and insured. Miguel Medina, our founder, grew up around the roofing trade and has been learning from seasoned professionals — including his own father, who has over 34 years in the business. Our crew is trained in the latest roofing techniques and manufacturer-certified to work with top-tier materials like tile, shingle, and flat roofing systems.