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Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Simply put, THE BEST. Ted of Mac Surgeon was super qualified and efficient. No hidden charges. That’s important because other vendors had add ons that made their quote twice what I paid The Mac Surgeon. I’m happy and my computer (added memory) is fast and ready to work. Thanks Ted and Mac Surgeon.Nov 16, 2019VerifiedThe Mac Surgeon's reply
Kevin, thanks a lot! We were more then happy to assist you w/ the RAM upgrade and we look forward to working w/ you again in the near future. Ted
The most proficient to the point service! No bs with these guys! Ted, was extremely knowledgeable and very helpful troubleshooting my main computer issues with very useful suggestions. If you need something done right with out the extra big computer Corp bs, call these guys!Jan 4, 2020VerifiedThe Mac Surgeon's reply
Thanks for the feedback, Josh! We appreciate your service and we are always here to help. Ted
I just wanted to say what a great experience I had. Ted kept me updated on his arrival time and works fast. He analyzed the problem with my Mac and trouble shot the issue quickly. I'll definitely be using The Mac Surgeon for all my future computer needs. Victor GFeb 13, 2020Verified
Ted was able to review the diagnostics with my laptop ! Very nice , talkative and friendly . I recommend him if you need any help with technological issues !Dec 1, 2019VerifiedThe Mac Surgeon's reply
Crystal, Thank you for your feedback! We were happy to assist with the diagnostic. Please don’t hesitate to reach out if you need anything else. Ted
Ted was knowledgeable, explained things in simplistic terms for me, cordial and gave excellent adviceFeb 6, 2020VerifiedThe Mac Surgeon's reply
Thanks a lot, Michele. We look forward to working with you again in the near future.
- What should the customer know about your pricing (e.g., discounts, fees)?We work with the client and we offer the best prices in the LA area - specific to licensed Apple repair (s).
- What is your typical process for working with a new customer?Gauge/diagnose the issue before anything.
- What education and/or training do you have that relates to your work?B.A. Information Systems. Apple certified hardware technician. Tier 4 system engineer