"Along with that I had crown molding and base boards to install and a peninsula to be built from the base cabinets. This was not a small project.
Derrick first told me up front that he would not leave the job until everything was finished, which meant I had his full attention during the 9 days he worked on this project. He was true to his word. Derrick was there on time everyday ,for the 9 days, and put in a full days work each day. He was always working, so I never worried on how he was spending his time. He was always focused on the task at hand. At the end of each day, Derrick went over the punch list of what was done, and what still needed to be done for the next day. We discussed any changes in priority for items on the punch list. He kept me informed of any questions or modification he might have to make as he worked throughout the project. Exceptional ability to communicate and work with the customer.
His attention to detail and caring about the finished product was phenomenal. He definitely puts pride in his work and cares about the final look of the cabinets. You could see it in how he did the crown molding and details with the peninsula on my project. Very meticulous in getting the crown molding correct in some tight areas. The peninsula had to be built up from base cabinets, plywood and door fronts, and he took his time to layout the components, working with us on the final look. He also helped modify my oven cabinet to accept the wall oven I had, and did the same for the microwave cabinet. He explained how he was going to handle certain situations when it came to certain cabinet assemblies, so I could understand why he was doing things a certain way.
I would gladly hire Definitive Installations again and plan on bringing him back for some custom work that still has to be done once I finish getting the kitchen put back together. They were a pleurae too work with and we are very happy with the final look of the installation."