FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing stays the same no matter what type of event you're planning. There is no "wedding gouging." We believe that every day is special and we want to treat everything fairly. We specialize in A-La-Carte pricing which means all of our packages are customized just for you! We're not going to push extra services on you if they're not truly needed. In addition, when you group multiple services, we have some wonderful discounts!
- What is your typical process for working with a new customer?
We always start with a thorough consultation to get to know you and assess your goals. After that, we send out your contract and invoice for a non-refundable retainer. Then the fun begins! We'll open your client portal, have you fill out questionnaires that elaborate on all the nitty-gritty details and keep you in the loop the whole way to your event. Photography and Videography typically have a 2-6 week turnaround.