FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Alex HomeFix, we believe in honest, transparent pricing with no hidden fees. Every project is unique, so our rates depend on the scope of work, materials needed, and time required to complete the job. Before we start, we provide a detailed estimate so you know exactly what to expect. We strive to keep our prices fair and competitive while maintaining high-quality workmanship. For larger or ongoing projects, we may offer package deals or discounts to help customers save more. Our goal is to deliver great value — reliable service, professional results, and pricing that fits your budget.
- What is your typical process for working with a new customer?
At Alex HomeFix, we start every project with a clear and friendly conversation to understand your needs, budget, and timeline. We take the time to listen carefully and provide honest advice or recommendations based on our experience. Once we agree on the scope of work, we offer a detailed estimate and schedule the job at your convenience. Throughout the process, we keep you informed with regular updates and make sure the work area stays clean and organized. Our goal is to deliver quality results, on time and with no surprises—so you can enjoy peace of mind from start to finish.
- What education and/or training do you have that relates to your work?
Our team at Alex HomeFix is made up of skilled professionals with extensive hands-on experience in home repair, maintenance, and remodeling. Each member has completed specialized training in areas such as carpentry, plumbing, electrical work, and painting, ensuring that every task is handled safely and efficiently. Beyond formal training, we’ve gained valuable knowledge through years of on-the-job experience, working on a wide range of residential projects. This combination of technical skill and practical know-how allows us to deliver reliable, high-quality workmanship on every job.