FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on home size and service type (Standard, Deep, Move-In/Out, Post-Construction). We confirm the exact price upfront before booking, no surprise fees. We accept Zelle, Venmo, credit card, cash, and other methods.
- What is your typical process for working with a new customer?
We start with a quick chat to understand your home size, the type of clean you need, and any special requests (pets, eco-friendly products, extra areas). We confirm the price upfront, schedule a time that works for you, and send a trained, background-checked team on the day of service.
- What education and/or training do you have that relates to your work?
Our team is trained in-house on cleaning standards, safety, and product use, with backgrounds in both housekeeping and skilled trades. All cleaners go through a structured onboarding process before working independently in client homes.