|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
The Cleaning Crew
About this pro
Archit S.Aug 12, 2018Verified
My experience with The Cleaning Crew was simple and stress-free. The team made it easy to schedule a time, was prompt and cordial, and did an great job at our house.Aug 5, 2018Verified
Highly recommend for house cleaning! I've had a lot of different house cleaners across different homes, and this was by far the most thorough and professional cleaning we've had. Oscar walked around the place with me before getting started, just to talk through areas that might need more work, ask questions, etc. And the team was great! They were really thorough. Even washed the dishes in the sink, and cleaned underneath items in the house (versus around). Their attention was detail was solid - even some areas where I didn't think they would bother. Highly recommend. And would hire again.Aug 1, 2018Verified
I had a scheduled consultation with The Cleaning Crew for today at 11am. They never contacted me. If you can't make it for a consultation, I can't trust you to show up on time to clean my house.Jul 28, 2018Verified
Jacob Eli T.
Absolutely horrible. Rude, late and rings the bell literally 20 times after being late to first appointment. Then leaves. There are plenty of other folks to hire - do not hire these.Jul 21, 2018VerifiedOscar R.'s reply
Sr. Thank you for you review, I’m sorry if I couldn’t please you, traffic is unpredictable in the Silicon Valley, even on saturdays. I update you my ETA and you said was ok. I just rang the bell 2 times, and I decided to cancel the estimate on your door is because you were shouting at me and giving actitud. I agree you were upset, but when a customer reacts like that I prefer not to work with them. “Yes, there are plenty of folks”.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?All deep cleanings, regardless of the price they received on first message, require a walkthrough beforehand IN ORDER TO DETERMINE IF PRICE IS RIGHT BASED ON ITS CONDITION. Weekly and biweekly prices are sent along with each quote. JUST ONCE CLEANING, price you received will not be the same you received in the first message, IF APARTMENT OR HOUSE IS VERY DUSTY OR DIRTY hope you understand. Deep cleaning prices may increase in add ups like: Window cleaning Window rail cleaning Also on how dirty the house is.
- What is your typical process for working with a new customer?Differences on cleaning! Standard house cleaning often includes the basics of sweeping, mopping, vacuuming, cleaning bathrooms, cleaning the kitchen, dusting and general tidying. Deep cleaning may include standard house cleaning services as well, as detail-oriented tasks; such as, cleaning blinds or intensive cleaning projects like stove scouring. Move-in or move-out cleaning prepares a completely empty house for sale, move-in or move-out to recover the rental deposit; and prices will be final after onsite consultation depending on its condition.
- What types of customers have you worked with?All type of customers.