"Art the, regional manager responded to my request immediately and arranged to come to my home and asset the leak to my roof.
He provided an estimate on the spot and later emailed my a description of the work needed.
He followed up with me a couple of days later. After I received a second estimate, I decided to go with Art’s estimate. He got back to me a few days after with a start date and time.
His worker showed up on time and completed the work promptly. Afterwards the worker explained what he did, he also told me that one tile was cracked and he sealed the crack with silicone.
Art showed up an hour later to get the payment and to go over the job.
Later that evening and in the early morning it started to rain. Not leaks, so far👍🏼."