Small Business Network Administrators

Riverside, CA

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About this pro

How does your business stand out?

Small Business Network Administrators has more than two decades of technology experience. Our websites are build in compliance with the latest technology standards at very competitive prices. We provide our customers with the services that they need. There are no hidden fees and we will not try to sell products that you don't need. Small Business Network Administrators in Accredited by the Better Business Bureau with an A+ rating.

What do you enjoy about the work you do?

I enjoy working with the client on all phases of web design and web hosting process. Seeing a business grow from a home based operation to a full blown business gives me a sense of accomplishment.

Location

Riverside, CA 92503

Website

Background check

Complete

Years in business

10

Number of employees

55

Times hired on Thumbtack

10

Reviews

8 Reviews
  • Terry M. Jun 15, 2017
    Web Hosting
    Verified Review
    Our website is a spanish christian church in Orange County, CA and Al Ortiz is also a Christian, we are doing ok. Thanks. Terry Moran Sr
  • Christine H. Sep 14, 2016
    Web Design
    Verified Review
    Perfect job !
    First class service. Al Ortiz spent all the time needed with the many questions I had and followed up promptly (I mean within an hour or two). Al was there to answer the phone. SBNA does a very clean and professional job. Thanks for helping with the web site. I could not have picked a better company to use for my project.
  • Julia M. Nov 16, 2015
    I submitted two projects and I decided to hire Alberto (SBNA) among 10 other thumbtack quotes including his that were submitted to build my website. He was very professional from the very beginning by proving a well laid out proposal of what EXACTLY I would be getting and when and how much I would have to pay. He is very patient and always willing to go on and beyond your expectations to provide an amazing service. Alberto Will also recommend and give tips on what you can change to make your website more appealing to the eye even if that means more work for him. He will travel to your nearest location to explain everything in person. Not once was I ever confused as to what I was getting. I will continue to use his services and recommend him to others. Thank you Alberto!
  • Mynor V. Sep 23, 2015
    Apreciable Sr. Al Ortiz, gracias por ser nuestro Web Master por más de 5 años. Los servicios de su empresa son PERSONALIZADOS y PROFESIONALES!
  • Pablo Ramos R. Aug 4, 2015
    The best webdesigner company.
  • Chris P. Jul 30, 2015
    Al at Small Business Network Administration has been a pleasure to work with. He is proactive in getting things done in your behalf and as a small business owner this is greatly appreciated. He is honest and fair in pricing and I love the new platform for managing my domains with his service! I will refer others to him and give 5 stars to SBNA!
  • Raquel C. Jul 16, 2015
    Al Oritiz created two websites for me and helped me with two other websites that I already had. His websites that he created for me are working better then the one's I already had with WIX and zillow. But because of his help with my other websites, they are now performing better too. If I could go back and start over again, I would use Al Ortiz for all of my website needs. His prices are the most competitive and his service is above what I could ever imagine or expect. Al goes over and beyond my expectations and his attention to detail is rare and very much appreciated. Also the best part of Al's service is that he is so quick at taking care of any I.T. issues. Al gets problems resolved fast!
  • Frank O. Jul 16, 2015
    Its a pleasure to review this company, because you don't find, companies like this to often.They are honest do everyone they promise and have the best people working for them. Great company hands down.most competitive pricing for there work.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We do not have a complicated system. We'll quote depending on your needs, we'll negotiate the prices until you are satisfied. Upon your approval we start the development process.
What is your typical process for working with a new customer?
In order to initiate work with a given customer, we schedule a phone interview. The purpose of the interview is to get an idea of the project. Then we do a site visit and present some ideas based on the information gathered during the phone interview. After the site visit we present a full project plan to the client for his/her approval. Upon approval we start to work on the project, we'll give the client daily or weekly updates based on the customer requirements until the project is completed to the clients satisfaction.
What education and/or training do you have that relates to your work?
I'm constantly renewing my skills by attending several conferences and staying in touch with technology organization. Continuing education ensures that we are up to date with the latest technology and ready to move on at the first opportunity.
How did you get started doing this type of work?
I decided to get in this line of work after struggling with web hosting organizations that were charging me over $45 a month for the services that we offer today at $4.95.
What types of customers have you worked with?
The most common type of jobs that we do are Web Hosting, Web Development, Domain Registration, and Web Maintenance, and Technology Training.
Describe a recent project you are fond of. How long did it take?
We got a call from a distressed prospective client about his account with another hosting company being blocked. We partnered with the client and worked with the hosting company to get his domain released. We build the client a whole new web site at no cost within a few weeks. Our new client is back in business and extremely happy that he left the other company and came to sbnai.com
What advice would you give a customer looking to hire a provider in your area of work?
Do a lot of research before deciding on a provider. We all offer the same services but sbnai.com stands out in customer services, openness, low cost, high quality products, and most of all, honesty.
What questions should customers think through before talking to professionals about their project?
I'm not only the president, I'm also a client.