FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use upfront, flat-rate pricing, so you'll know the total cost before any work begins. Once we provide your quote, that's the final price—no hidden fees or surprise charges. We also stand behind our work with our Done Right Guarantee, giving you confidence that the job will be completed professionally and to your satisfaction.
- What is your typical process for working with a new customer?
We start by learning about your project and scheduling a convenient appointment. Our service professional will evaluate the work, answer your questions, and provide an upfront flat-rate quote before any work begins. Once approved, we'll complete the job safely and professionally, clean up our work area, and ensure you're completely satisfied before we leave.
- What education and/or training do you have that relates to your work?
Our service professionals are professionally trained, and experienced in residential and commercial electrical work. We stay current with the National Electrical Code and industry best practices through ongoing training to ensure every job is completed safely and correctly.