FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At PureZen, we prioritize transparency and affordability. We aim to deliver exceptional service at a price that works for you. Have questions about your quote? Don’t hesitate to ask—we’re happy to help! 😊
- What is your typical process for working with a new customer?
1️⃣ Arrangement for Checkout: Scheduling an appointment at a convenient time for the client. 2️⃣ Condition Assessment: Evaluating the furniture or carpet to determine the best cleaning approach. 3️⃣ Cleaning: Applying professional techniques to ensure deep and thorough cleaning. 4️⃣ Quality Control: Inspecting the results to ensure they meet our high standards. 5️⃣ Feedback: Gathering client input to ensure satisfaction and address any concerns.
- What education and/or training do you have that relates to your work?
1️⃣ Completion of specialized courses in cleaning techniques and materials. 2️⃣ Ongoing regular training to stay updated on the latest methods and technologies.