FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and transparent, starting at $50 per hour. The final price depends on the size of the home and the scope of work. We discuss all costs upfront, with no hidden fees. We also offer free estimates for larger or more detailed cleaning projects. 📌What’s included in our $50/hour rate? Our $50/hour rate includes a professional, licensed and insured cleaner, professional equipment, and a complete set of quality cleaning products. ✅ Professional, licensed & insured cleaner ✅ Professional-grade cleaning products — a separate product for each surface and area ✅ Specialized products for kitchens, bathrooms, glass, floors, stainless steel, wood and other surfaces ✅ Professional vacuum, mops, microfiber cloths and all standard equipment ✅ Dusting and wiping of surfaces ✅ Kitchen and bathroom cleaning ✅ Vacuuming and mopping ✅ Baseboards and accessible areas ✅ Mirrors and interior glass ✅ Careful cleaning of high-touch areas ✅ All standard supplies and equipment brought to your home ✅ No need to provide your own cleaning products or equipment ✅ Transparent pricing with no hidden supply fees We don't use one product for everything. We select the appropriate cleaning product and method for each surface to provide a thorough clean while taking proper care of your home. $50/hour = professional cleaner + professional equipment + cleaning products + attention to detail.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your cleaning needs, the size and condition of the property, and any special requests. We then provide a clear estimate, schedule a convenient time, and arrive prepared to complete the job thoroughly and professionally. After the cleaning, we make sure everything meets your expectations.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in professional residential and commercial cleaning. We are trained in detailed cleaning techniques, proper use of cleaning products and equipment, and safe handling of different surfaces and materials. We focus on thorough, efficient, and professional work on every job.