Moves Made Easy, LLC
About this pro
I would never use this company again nor would I recommend it to anybody I like. THE GOOD: - Movers were very friendly and polite. - Movers wrapped all requested items and took good care of those items. We had no damaged furniture. THE BAD: - Movers showed up 45 minutes late - Owner Mike assured repeatedly there were no extra charges for drive time. The movers made a one-way trip from Roseville to Lincoln...a 10 minute drive, maybe 15 minutes in a truck. Heck let's call it 20 minutes for fun. We were charged ONE HOUR for driving time. The initial quote from Mike advised the flat rate fee includes "drive-time" and made no mention of extending that time randomly at the whim of the driver. Extending the drive time from 15 minutes to one hour is tantamount to dishonest business practices. - Owner Mike assured us of "no hidden fees." Semantics maybe, but I'll let you be the judge. When all is said and done we were told the only method of payment was CASH or a card over the phone with a 5% extra charge. Since we don't have $543 in cash laying around we got stuck with a 5% "hidden fee." PS- no checks. - We had about 6-7 friends/family helping with the move. Our folks easily cut the move time in 1/2 using their own trucks and trailers. A guy from our group helped disconnect and carry all the appliances and heavy items which I was hoping the professional movers would handle. - Toward the end of the move it felt as though the movers were either tired or intentionally going slow to add billing hours. Folding blankets instead of unloading the truck. Either way it was frustrating and expensive. Long story short, without this moving company I 'd be about $400 richer (minus the cost of the uhaul) and have completed the move in the same time frame if not quicker.Nov 2, 2015Verified
A great team of guys!! I can not say enough good about Moves made easy. They were quick with responses, answered all my calls and all my questions. They stayed true to their quote and showed up on time and ready to work. It was a hard move with heavy furniture and everything was moved perfectly and not a scratch on any of my mom's things. They were a pleasure to work with and I can not recommend them enough. If your looking for movers this is the only team you will ever need. Great, great guys.Jan 20, 2015VerifiedIsabel F.'s reply
Thanks again for calling MovesMadeEasy.! It was a pleasure speaking to you and handling your move. Best wishes Ladawna
Moves Made Easy provided very good service. All of my belongings arrived in perfect condition. They worked quickly, efficiently, and professionally. The whole job came in under their time estimate and they charged me the hourly rate that I was quoted. The only negative was that it took them 30 minutes to drive from my old place to the new place (a drive that should only taken about 10-15 minutes), I think due to confusion with their GPS, and I was charged for that extra drive time. Besides that working with them was a very positive experience.Jan 12, 2015VerifiedIsabel F.'s reply
Thank You for your business! Moves Made Easy really appreciates every opportunity and without exception, trys to go the extra mile in being considered as exceptional! Next time you or someone you know books with movesmadeeasy, we'll waive the double drive time on the first 50 miles. This is an exclusive opportunity just for you or a friend of your choice. Thanks again for your business. MovesMadeEasy
They did the job very nicly. They were not on time to start the work. We waited for a very very long time . Close to 4 hours.Dec 22, 2014Verified
The team was late, but kept in communication about their arrival. Daniel and Greg were excellent. They worked fast and carefully. Cost-effective. I was impressed!Dec 5, 2014Verified
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- What types of customers have you worked with?My most common jobs are full service residential moves. I cover Northern California but mostly concentrated in the Sacramento and Placer Counties. For the most part, they're single family residents.
- What advice would you give a customer looking to hire a provider in your area of work?Thank you for considering Moves Made Easy located in Roseville California. Make sure you know who you're hiring.... It's always best to check reviews such as thumbtack, Also verify Lic. & Ins. Here's a link to the California Public Utilities Commission. Please protect yourself & hire a legitimately qualified moving co. with a valid & mandatory CPUC license. We know you have many choices in movers & we hope to supersede your expectations. Visit us on Facebook, Twitter, & Merchant Circle
- What questions should customers think through before talking to professionals about their project?I wish my customers knew how hard it is to be Licensed & Insured in this industry for the State of California then furthermore regulated by the California Public Utilities Commission. There's dozens of companies that advertise as "Full Service Moving Companies" that are not permitted and have NO License or Insurance. They pay NO Taxes and have NO Workmans Comp. It makes it extremely difficult for me to compete when these people can come in with lower rates.