FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, honest pricing. No hidden fees and no “oh, this costs extra” surprises at the end. Pricing depends on the size of the furniture or carpet, fabric type, and level of soiling (kids, pets, and real life definitely count 😄). We always confirm the final price before we start. Cleaning multiple items in one visit? We’re happy to offer discounts.
- What is your typical process for working with a new customer?
We keep it simple: 1. You reach out and tell us what needs to be cleaned — photos are welcome. 2. We consult with you and provide a price estimate. 3. On the day of service, we inspect everything and confirm the final price. 4. We perform the cleaning right in your home, using safe, professional products. 5. You check the results, and we share care tips to help keep everything clean longer. Easy, stress-free, and straightforward.
- What education and/or training do you have that relates to your work?
Our team has completed professional training in upholstery furniture and carpet cleaning. We use modern equipment and certified cleaning solutions. Our company is fully registered, holds a valid business license, and is fully insured, so our clients can feel confident inviting us into their homes.