FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please note that the estimated price does not include the service fee for travel/setup/breakdown. That fee is assessed upon confirmation of setup needs and event location. Discounts may also be applied.
- What is your typical process for working with a new customer?
I like to start by getting to know the customer’s personal style and their vision for the event/setup. As we work through the details, I keep a shared note with the customer and provide mock-ups and reference images to be sure that I’ve captured the customer’s needs/wants. I know that not all of this info might be present from the start, but I like to answer as many of these questions as possible before we begin. I also enjoy helping customers brainstorm different ideas and exploring options. 1. Type of event/purpose 2. Date/time 3. Venue/location (city/state) 4. Indoor or outdoor 5. Theme and/or color scheme 6. Reference photos 7. Number of guests and age group 8. Allotted setup and breakdown time 9. Budget or target price range 10. Decor wish list - balloon arches/garlands - balloon structures - balloon columns - photo backdrop - centerpieces - party favors/goodie bags - welcome sign - acrylic decals - marquee letters/numbers - floral arrangements - candles - stuffed animals - table numbers - place cards - food labels - treat display/dessert table - tables/chairs/tablecloths - other
- What types of customers have you worked with?
I’ve worked with a variety customers between the ages of 19 - 75, to help plan and decorate baby showers, bridal showers, kids’ birthday parties, adult birthday parties, photoshoot backdrops, in-home Valentine’s Day setups, girls’ parties, small gatherings, housewarming parties, marriage proposals, private dinner parties, celebrations of life, memorial services, company facility launches, and new hire events.