FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is simple and based on the size of your home and the type of cleaning you need. I offer discounts for regular weekly or bi-weekly services. There are no hidden fees—all cleaning supplies and equipment are included in the price. You will know the exact cost before I start working.
- What is your typical process for working with a new customer?
"Working with a new client is all about clear communication: 1. Initial Consultation: We discuss your specific needs, focus areas, and any special instructions for your home. 2. Walkthrough: On the first visit, we do a quick walkthrough to ensure we understand your expectations. 3. The Cleaning: We perform a thorough cleaning using our professional equipment and supplies. 4. Final Check: We do a final walkthrough together to make sure you are 100% satisfied with the result.
- What education and/or training do you have that relates to your work?
My professional training comes from a 5 years of hands-on experience in the cleaning industry. I have extensive knowledge of professional cleaning products and know which chemicals are safe and effective for different surfaces, such as granite, hardwood, and stainless steel. I stay updated on the best sanitization techniques to ensure a safe and healthy environment for your family.