FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is always transparent — no hidden fees. Packages are based on event length, location, and features (like prints, custom templates, or props). I occasionally offer discounts for weekday or repeat bookings. A small deposit of $50.00 is required to reserve your date, with the remaining balance due on the day of the event.
- What is your typical process for working with a new customer?
I start by discussing the details of the event — date, time, location, and theme. Then, I recommend a package that best fits their needs and budget. Once the deposit is received, I confirm all the details in writing. On the event day, I arrive early for setup and stay throughout to assist guests and ensure everything goes smoothly.
- What education and/or training do you have that relates to your work?
I have over 20 years of customer service experience, which has taught me how to create a smooth, enjoyable experience for every client. I’ve also received hands-on training in operating professional photo booth software and equipment, along with experience in event coordination, lighting, and setup. My background helps ensure each event runs seamlessly from start to finish.