What education and/or training do you have that relates to your work?
All property managers in our office take an annual Fair Housing Class. We also attend local and national courses through our trade association (NARPM and IREM) to keep up on changes in the law, the latest technologies, and latest best practices.
How did you get started doing this type of work?
I was in real estate sales and helped a client buy 8 homes. He asked me to find him tenants. I liked the fact that once I got a client, they continued to need me month after month.
What types of customers have you worked with?
Find tenants, enforce the rental agreement, do all the work necessary to rent the property out.
What advice would you give a customer looking to hire a provider in your area of work?
Pay attention to how long the property management company has been in the business. Don't get hung up on Yelp reviews. Large companies tend to have negative ones, but that may just mean they enforce the rules and laws.
What questions should customers think through before talking to professionals about their project?
When we tell a tenant no, we are protecting and serving our owner client. When we tell our owner client they can't do something, we are still protecting the owner and serving our tenant client. It sometimes appears that no one likes us very much.