FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our company cares social responsibility and offers discounts for senior citizen, military and property management. 5% discount off the appliance repair contract when the client signs a new annual service contract. 5% donation (based on the total sales of appliances repair services) to non-profit groups who referred business to our company.
- What types of customers have you worked with?
Clients of Anytime Appliances repair are: • Small businesses: there are plenty of small businesses (restaurant, hotels, etc.) within our target market that require appliance repair services. • Property management companies: often times, commercial property owners and large apartment complex owners will outsource the management of their property to a property management company. • Schools: They have an on-side kitchen, may require our services from time to time. • Private residences: Many homeowners would rather repair a broken appliance rather than purchase a new appliance. • Previous Client: past clients provide the most credible word of mouth.
- What questions should customers think through before talking to professionals about their project?
Before calling technician: 1) Make sure that you have power on the wall. 2) If making noise (take a video) 3) Try to reset unit (unplug it for 1-10 min) 4) if leaking (shut off water) and call technician or plumber