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About
Our Diagnostic Fee is $49, we waive this fee if we perform the repair.
We understand the value of your time and the need to resolve issues promptly. We guarantee and offer same-day & next-day repairs.
Our technicians have years of experience in repairing all kinds of appliances. They are highly trained and equipped with the latest tools and techniques to provide you with the best possible service.
We provide transparent, fair pricing with no hidden costs and a warranty for all repairs. Contact us now for a fast service.
Overview
Hired 100 times
Background checked
30 employees
16 years in business
Business hours
Sun9:00 am - 5:00 pmMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
2021
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
78 reviews
5
89%
4
6%
3
1%
2
4%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nick K.
May 5, 2022
•
Hired on Thumbtack
These guys are honest. I had a simple issue that required an easy fix. Rather than lie and try to upsell me on a bunch of stuff I didn’t need, they explained what the issue was and how they easily fixed it.
Nice to have honest repairmen do good work.
Details: Oven / stove • Viking • Residential
Appliance Repair or Maintenance
Frank C.
Sep 15, 2021
•
Hired on Thumbtack
Showed up on time which seems to be a major problem with this trade. Big city diagnosed the problem and fixed the same day. Great job guys.
Details: Washer / dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Dhiraj r.
Jul 23, 2022
•
Hired on Thumbtack
Prompt; sent request late in the night, received response early morning and job was done by afternoon . The tech. Sunny was seemed expert in troubleshooting and detail oriented. Fixed the main issue with refrigerator and also noticed and fixed minor leak issue. Highly recommend.
Details: Refrigerator • KitchenAid • Residential
Appliance Repair or Maintenance
Vincent C.
Jun 26, 2021
•
Hired on Thumbtack
They came and fixed my dishwasher. They worked pretty quickly and got my dishwasher running again. My only complaint was that it took a little while (about a week) between the initial service call and the final repair, but that may have been the time it took for the replacement part to come in.
Details: Dishwasher • Whirlpool • Residential
Appliance Repair or Maintenance
Shannon K.
May 12, 2021
•
Hired on Thumbtack
The technician arrived on time and was very knowledgeable. He explained the issue and the repair in great detail, which was appreciated. My dryer works great and the repair was fairly priced.
Details: Washer / dryer • Kenmore • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Valerii Malinovskii
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our Diagnostic Fee is $49, but we waive this fee if we perform the repair.
What is your typical process for working with a new customer?
1. Schedule a visit - the technician will schedule a visit to the customer's home or business to assess the appliance and diagnose the problem.
2. Diagnosis - The technician will inspect the appliance and use diagnostic tools to determine the root cause of the problem.
3. Quote - Based on the diagnosis, the technician will provide the customer with a quote for the repair. This may include the cost of any parts needed and the labor required to complete the repair.
4. Repair - If the customer agrees to the quote, the technician will perform the repair.
5. Test and Verify - After the repair is complete, the technician will test the appliance to make sure it is functioning properly.
6. Payment - Once the repair is complete, the customer will pay the technician for the service.
7. Follow-up - The technician follows up with the customer to ensure that the appliance is still functioning properly and to answer any questions or concerns they may have.
What education and/or training do you have that relates to your work?
Our technicians have years of experience in repairing all kinds of appliances. They are highly trained and equipped with the latest tools and techniques to provide you with the best possible service.
