FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive flat-rate pricing based on the size and condition of your home. For recurring clients, we offer discounts of up to 20% on regular maintenance cleans. We’re always transparent—no hidden fees. Add-ons like fridge, oven, or window cleaning are optional and clearly listed during booking.
- What is your typical process for working with a new customer?
First, we gather some quick details about your home and cleaning needs. Then, we confirm your quote and schedule your preferred day and time. You'll get reminders and arrival updates, and our professional cleaner will arrive within a 30-minute window. We also follow up after the job to ensure everything went great.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning protocols and best practices for sanitation, detailing, and time management. We regularly refresh training to ensure your home is cleaned thoroughly, safely, and efficiently every time.