FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We take pride in being flexible with our pricing and coming to an agreement that is fair to both parties.
- What is your typical process for working with a new customer?
Our typical process starts with a discovery call to understand your vision, budget, and timeline, followed by an on-site consultation to assess the space and finalize the scope of work for a detailed proposal. Once the agreement is in place, we move into the design and pre-construction phase, where we assist with all material selections, architectural drawings, and securing necessary permits. Finally, our dedicated Project Manager oversees the construction phase, maintaining a strict schedule, ensuring high-quality craftsmanship, and keeping you informed with weekly updates until the final walk-through, guaranteeing your complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team receives extensive in-house training led by certified professionals and manufacturer representatives. This ensures that every crew member stays up-to-date on the latest installation standards, materials, and construction technologies. In addition, our leadership team brings over 20 years of hands-on field experience and formal trade education in design, structural work, and project management.