FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing based on distance, service type, and vehicle class. No surge fees, no hidden charges. We also provide custom quotes for group events, wine tours, and weddings, with discounts for return clients and corporate partners.
- What is your typical process for working with a new customer?
It starts with a quick booking — either online or by phone. We confirm all ride details, send your driver's name and number, and arrive early. For new clients, we take extra time to ensure you’re matched with the ideal vehicle and driver for your needs.
- What education and/or training do you have that relates to your work?
Our chauffeurs are professionally trained, background-checked, and know San Diego and surrounding regions inside out. We train drivers in executive etiquette, safety, and high-level hospitality to meet black-car service standards.