FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep it simple and upfront — no hidden fees, ever. Our rates are competitive, and we offer special discounts for seniors, veterans, and repeat customers. Need help with something heavy or delicate like a piano or safe? We’ll give you a heads-up on any extra cost before moving day, so there are no surprises.
- What is your typical process for working with a new customer?
It all starts with a quick chat — you tell us what you need, and we’ll tailor a plan that fits. Once we confirm the details, our crew shows up on time, ready to work. We handle your items like they’re our own and make sure everything ends up right where you want it. Easy, smooth, and stress-free.
- What education and/or training do you have that relates to your work?
Our movers are trained in the real-world skills that matter: safe lifting, smart packing, careful driving, and protecting your belongings. We also follow safety and customer service best practices to make your move a breeze from start to finish.