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ZDW Pro IT Solutions
ZDW Pro IT Solutions

ZDW Pro IT Solutions

Top Pro

This pro is currently not available for Computer Repair
This pro is currently not available for Computer Repair

We know others who are. Tell us about your job and we’ll help you find the right pro.

We know others who are. Tell us about your job and we’ll help you find the right pro.

Introduction
NOTICE: WE DON'T PROVIDE WIRING SERVICE FOR RESIDENTIAL. ZDW Pro has been providing IT services in the San Francisco Bay Area since 2004. We deliver top-notch IT solutions to home users and small to medium-sized businesses. All our staff are U.S. citizens, and we all passed TS/SCI (Secret to Top Secret/Sensitive Compartmented Information) clearance. Our highly skilled professionals hold certifications like CompTIA A+, Cisco CCNA, Microsoft MCSE, and CISSP. We are committed to delivering prompt, high-quality services at reasonable prices, ensuring your complete satisfaction. Our services include, but are not limited to: 1. Support on Windows and Mac OS (Desktop, Laptop) . Popup Ads Windows, Virus, Trojan & Spyware Removal . Email Client Software Database troubleshooting, repair and recovery . Hardware installation, upgrade, troubleshooting and repair . Operating system support . Network Printer/Scanner installation and troubleshooting . Emergency Data Recovery . Password Recovery 2. Enterprise servers / services /applications support (Physical, VM, Cloud) . New setup . Server/Service migration . Advanced email security . Cyber vulnerability management . Professional Data Backup Solutions (Local, Off-site) 3. Modern Workspace migration, support and troubleshooting . Office 365 (Exchange, SharePoint, etc.) . Microsoft Entra (Azure) . Google Workspace 4. Networking . Internet, Intranet setup and troubleshooting . Advanced Router/ Switch/ Firewall / VPN Configuration, Trouble shooting. Various network vendor's products supported: like Cisco, SonicWall, Ubiquiti, Fortinet, etc. 5. Security Surveillance / Alarm System design and installation
Overview

Current Top Pro

Hired 114 times

Background checked

3 employees

21 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Zelle.

Projects and media

18 photos

Projects and media

18 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

61 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


pro avatar
David H.
2 days ago
·

Hired on Thumbtack

Hired on Thumbtack

Did a great job on my custom pc. He was able to find the issue and explained things well for me to understand. My computer is back up and running after having blue screen, stutter, frozen screen, and other problems. If any other issues come up I’ll be sure to reach out again. Highly recommend!

Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

ZDW Pro IT Solutions's reply
Thank you for recognizing our service! Your feedback is incredibly valuable to me. Best, Darren
Computer Repair
pro avatar
Leah F.
Jun 4, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Details: Commercial (Office) • Network setup and installation • Technology support • Computer • My home, venue, etc.

ZDW Pro IT Solutions's reply
Network Support Services
pro avatar
Linda J.
Mar 25, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Details: Personal (Home) • Technology support • Router • My home, venue, etc. • Remotely (phone or internet)

ZDW Pro IT Solutions's reply
Network Support Services
pro avatar
Barbara A.
Mar 3, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Darren returned my call right away and was available the same day. His rates were reasonable and he was able to fix the issue with my son’s gaming computer the same day. He explained everything and told my son what to do if the problem reoccurred. He was professional in every way. We will definitely use him again if needed.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

ZDW Pro IT Solutions's reply
Hi Barbara, Thank you for recognizing our service! Your feedback is incredibly valuable to me. Best, Darren
Computer Repair
pro avatar
Anna B.
Feb 27, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Darren was amazing. He readily diagnosed the issue with my computer. He was patient with every question I had and communicated every step he took to get the system up and running again. After solving the failure, he took the time to optimize my system and made sure that my back-up covered all pertinent folders and files. He was courteous and polite. He is now going to be my go-to tech that I call with any trouble or new system set-up in the future.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

ZDW Pro IT Solutions's reply
Hi Anna, Thank you for recognizing our service! Your feedback is incredibly valuable to me. Best, Darren
Computer Repair
Credentials
Background Check

Zhen Dong Wu

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