“Smith’s Cozy Home HK”

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About

Hello 👋 my darling friend!!!!! I have time for you and am willing to go the extra miles on your behalf. I am a Certified Professional Cleaner and got my education at Maid Training Academy. I also have a MFA from UTD. I have been cleaning in the San Francisco Bay Area for around 6 years. I believe in God and have been a Baptist for 40 years now. I do a divine cleaning service. Hoping for you to get the best of the best. Let me know if you need anything.

Overview

Hired 34 times

Background checked

1 employee

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Venmo, and Zelle.

Social media

Facebook

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Vacation rental cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

Reviews

Customers rated this pro highly for responsiveness, punctuality, and work quality.

3.0

10 reviews

5

40%

4

0%

3

20%

2

0%

1

40%

Read reviews that mention:

Ellie F.

Aug 11, 2021

•

Hired on Thumbtack

Kristy was wonderful. Our house is clean and ready for company. Very reasonable.

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Just once

House Cleaning

Akansha d.

Jun 22, 2021

Kristy has been helping me for a few years. She is an extra set of hands when I need help. From folding laundry, to vacuuming, changing the bedsheets, unloading the dishwasher, helping me clean out my storage unit - no matter what the task, she is happy and willing to help. I appreciate everything that she does for me. She is on time, always responsive via text and flexible. She also accommodates last minute requests when necessary. When I am feeling overwhelmed and need last minute help, she is always willing to come helps with tasks and chores around the house. She even helps me with folding clothes and putting back into drawers when they get super messy and disorganized over time. Kristy always maintains a positive and willing attitude!

Akilah V.

Aug 16, 2021

•

Hired on Thumbtack

I appreciate She arrived on time and was very responsive to communication in person. I was having work done at the house do our time was cut short and it limited the things I needed for the day.

Details: 5 bedrooms • 5 bathrooms • Deep cleaning • Laundry • Window cleaning (interior) • No pets in home • Once a month

“Smith’s Cozy Home HK”'s reply

Hello 👋 please you didn’t warn me that we had limited time.

House Cleaning

Michelle b.

Jul 6, 2021

•

Hired on Thumbtack

I had unusual needs and she adapted and took care of the tasks

Details: 1 bedroom • 1 bathroom • Standard cleaning • No pets in home • Just once

House Cleaning

Ryan A.

Nov 24, 2021

•

Hired on Thumbtack

If I could give zero stars I totally would. I hired her to clean my house and gave her very specific instructions on what needs to be done but didn’t do any of it. I told her to clean the balcony but it wasn’t clean at all and she said she doesn’t clean bird poop. I’m sorry but I find that laughable. Then I asked her to dust the furniture and that wasn’t done. Asked her to clean the oven and it was barely any difference. Asked her to clean the blinds and they were still dusty. Asked her to clean the bathroom which is only 35sf, asked her to clean the floor which she did and she couldn’t clean the soap on the shower door which she couldn’t figure out how to do it. She literally spent 2 AND A HALF HOURS, just in the bathroom alone. Something that would take an average cleaner just 30min and she had the audacity to try to charge me for 3hrs. She was missing clean supplies like a mop and I specifically told her to bring her own cleaning supplies. Her rates is $25/hr but she’ll drag on the task just to try to hustle you. A real waste of time and money, she’s in the wrong business. And to make matters worse, she stole clean supplies that were below the kitchen sink, an area in which I never told her to go to. When I confronted her about it, she said it was an accident but I just don’t understand how you can accidentally steal something. Even after this ordeal, she would not stop contacting me. I should’ve trusted the bad reviews because it was spot on. Do NOT trust her with cleaning your house or in your house for that matter. She’s a fraud and a thief.

Details: 1 bedroom • 1 bathroom • Deep cleaning • Oven cleaning • No pets in home • Just once

“Smith’s Cozy Home HK”'s reply

I feel like I’m the Thumbtack punching bag or scapegoat or something……………I have plenty of regular customers, so why do I even bother with Thumbtack???? I can understand if it is not a good fit; but to attempt to defame someone’s whole character is illegal.

House Cleaning

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Kristy Earnest

“Smith’s Cozy Home HK”

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