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ToolBox Design

79

hires

79

hires

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Softscaping
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About
ToolBox Design LLC is a women-owned, San Francisco-based design and construction firm founded in 2015. The company provides full-service architecture, landscape design, construction, and maintenance for high-end residential and commercial projects across the Bay Area. Founder and director Sanem Surel leads the firm, which is known for maximizing site potential and attention to detail. Specialties: Architecture, interior design, landscape design, construction, and maintenance Services: Design, master planning, permitting, concept design, construction documents, and project administration Projects: High-end residential and commercial projects across the San Francisco Bay Area
Overview

Hired 79 times

Background checked

License verified

5 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, PayPal, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

Top Pro Icon

2021

Projects and media

56 photos

Projects and media

56 photos

Services offered
Softscaping

Lay grass or sod

Lay artificial turf

Plant trees or shrubs

Work needed

Larger landscape changes

Complete renovation

Hardscaping

Retaining wall

Artificial turf

Driveway

Boulders or stones

Reviews
Good 4.3

21 reviews

5

76%

4

5%

3

5%

2

0%

1

14%

Customer photos

Customer photos

Showing 1-5 of 21 reviews
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Peter C.

Oct 5, 2022

Hired on Thumbtack

Sanem and her team helped us turn our backyard from an unkempt bush into a small-big garden where both adults and kids love spending time outdoors. We found Sanem's Toolbox company via Thumbtack and we had initial conversations with a few companies but we liked Sanem's one the best. Looking back, we are very happy about the decision. We appreciated her professionalism, experienced eye, overall communication and of course the result - delivered within the budget and agreed on timeline. Not that everything was just smooth sailing all the time - there were moments when we felt like things could be moving faster - as a working from home homeowner, you notice every day when people are NOT working at your backyard and that can make you antsy - but apparently that was all part of the bigger plan because the project was delivered exactly within the timeframe we agreed on (5 weeks). That included us deciding mid-project we wanted one particular type of turf that was not readily available, she managed to magically get it for us from somewhere else and still make the overall schedule work. Sanem was very helpful throughout the process striking a good balance between listening to and helping us clarify our vision AND offering her suggestions on what she knows from her experience will look good & be functional. The same applies to changes we did vs the original plan - she did offer some fancy upgrades which were outside of our budget but she was also very constructive towards finding a solution which fits both our budget and preferences. She is a fun and pleasant person to interact with and she could keep her calm/ cool even under pressure. So 5 star experience for us and would recommend her to anyone esp when looking to give their backyard/ garden a new life (adding our BEFORE/ AFTER pics for reference - yes, it is the same place, picture taken from the same spot).

Details: Complete renovation of current landscape (e.g. replace soil, hardscape services) • Retaining wall • Walkway • Patio • Back yard • No, one-time project • Home

Outdoor Landscaping and Design
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Dharma S.

Jan 13, 2022

Hired on Thumbtack

Hired Sanem for designing my front yard. She is a pro, understands customer needs and flexible to accommodate quick turnaround for design. Had a great experience working with her and recommend for similar jobs. I did try to work with her for landscaping also but due to schedule I could not work but given an opportunity I will work with her in future.

Details: Complete renovation of current landscape (e.g. replace soil, hardscape services) • Patio • Driveway • Walkway • Retaining wall • Front yard • Side yard • No, one-time project • Home

Outdoor Landscaping and Design
pro avatar
Chetan B.

May 26, 2021

Hired on Thumbtack

Worked with Sanem to get a design for our yard project. Sanem is delight to work with. She brings refreshing ideas to the table and that at a good value. She is extremely professional and flexible at the same time. I would definitely recommend Sanem!

Details: Complete renovation of current landscape (e.g. replace soil, hardscape services) • Retaining wall • Patio • Artificial turf • Front yard • Back yard • Side yard • No, one-time project • Home

Outdoor Landscaping and Design
pro avatar
Soniya H.

Mar 8, 2021

Hired on Thumbtack

Sanem was very punctual and did not mind to visit even though we were looking for consultation service. She gave a very good landscaping suggestion also an affordable one.

Details: Complete renovation of current landscape (e.g. replace soil, hardscape services) • Back yard • No, one-time project • Home

Outdoor Landscaping and Design
pro avatar
Nina W.

Dec 17, 2020

Hired on Thumbtack

Sanem did a great job designing our back yard and we are really happy with the results. There were some delays in the construction work due to materials shortages, but she and her crew were easy to work with.

Details: Larger projects in current landscape (e.g. plant trees, install sprinkler) • Lay grass or sod • Walkway • Back yard • Side yard • No, one-time project • Home

Outdoor Landscaping and Design
Credentials
License

License type: B - General Building Contractor

License state: CA

License verified on 4/1/2024

Background Check

Sanem Surel

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We work with budgets from $10,000 to $100,000+ We would like to discuss budget at the start of design process so we want to make sure the design team understands how to best use your budget and deliver a design that is based on your needs and wish list.

  • What is your typical process for working with a new customer?

    We are responsible for your ‘design development’ actually stay with your project throughout the process—from design approval to final completion. We can also offer services separately by providing hourly or flat fee proposals for the design work, and to help develop a budget, we can include the construction estimating in those fees. After the design is completed, our clients are free to have their plans bid on by other contractors.

  • What types of customers have you worked with?

    We're happy to work with anyone who has either interior or landscape space and wants to improve or upgrade it.

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