What should the customer know about your pricing (e.g., discounts, fees)?
No. Because every project is different, standard pricing doesn’t really work. We do our best to give a rough estimate based on what a client posts but a brief conversation can help us give a much more accurate quote. Also, we have found that clients really enjoy getting more than one quote from us. Rather than X will cost $7,500, we often will submit in our proposal a quote within a clients’ budge but will also include what can be done if that budget can be stretched, even slightly. For example, our proposal might include that a budget of $11,000 will allow for a full-day rental of a drone and with the higher budget, we can also have that “hero shot” of someone wearing your product in a luxury jet you really were dreaming of.
What is your typical process for working with a new customer?
Because the needs of our clients vary from project to project, it’s difficult to give an exact answer for our process. Typically we listen to each clients needs and vision - if they have any, which is totally fine and happens more often than not. From there we work on any combination of pre-production, which includes: concept, story development, script writing, location scouting, agreeing on style and tone, and/or casting. From there we go into production where we shoot the written scripts. After that we enter post-production, which include editing, color correction, any animation or graphics, and music. We typically send the client a rough cut in which they give their notes and we make the appropriate adjustments until we have a final cut. This entire process can take anywhere from 2 weeks to 4 months, depending on the scope of project. It’s worth noting that not all clients require all aspects of what we do. Our services are a la carte and we always are happy to deliver as much, or as little, as each client wants. For example, filming a conference doesn’t require as much, or any, story development, where creating a Facebook ad doesn’t require as much post-production as creating an animated explainer video.
What education and/or training do you have that relates to your work?
Combined, our employees have multiple degrees and forms of training. With that said, we have found that cumulative hands-on experience has been far more helpful than any formal education in film or tv. The Creative Deviants team has over 30 years experience in the industry and as one of our writers put it “Though learning about narrative structure was helpful, nothing makes you learn to get the right shot quite like filming in Alaska with sub-zero weather and only 2 hours of good sunlight per day.”
