I Rooter & Plumbing
I Rooter & Plumbing

I Rooter & Plumbing

Top Pro

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Introduction: At I Rooter & Plumbing we maintain a high standard in delivering quality plumbing services to our customers. Our Plumbers are notably recognized as career professionals. We are consistent in attaining 100% customer satisfaction 100% of the time by diagnosing, servicing, repairing and installing Residential or Commercial plumbing systems accurately with a high degree of skill and integrity each and every time.
Overview

Hired 90 times

6 similar jobs done near you

Background checked

License verified

10 years in business

Payment methods

Apple Pay, Cash, Check, Credit card

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Jul - Dec

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All year

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All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

59 photos

  • Bathroom Addition

    Toilet Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

71 reviews

5
96%
4
1%
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3%

Read reviews that mention:


pro avatar
Jay Z.
Jul 27, 2021
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Hired on Thumbtack

Hired on Thumbtack

Dwayne helped us to replace the water heater. The heater is a little lager, but Dwayne handled it pretty well by removing the closet door. The heater is well installed. There was a small leak in the pipe, Dwayne came back pretty quick and had the pipe replaced. Overall, we're pretty happy with the service.

Details: Repair • No hot water • Gas tank • GE • Closet • House

Water Heater Repair or Maintenance
pro avatar
Joselito I.
Jul 12, 2021
·

Hired on Thumbtack

Hired on Thumbtack

I’m very satisfied with the excellent service provided by Dwayne in the repair of our gas water heater. After doing some diagnostic tests on the unit, he immediately figured out the problem on why the heater was not putting out any hot water. The work was completed in about an hour. I have no qualms in seeking him out again for any future plumbing issues and also in recommending him to family and friends with similar problems. Thank you Dwayne!

Details: Repair • No hot water • Gas tank • Rheem • Garage • House

Water Heater Repair or Maintenance
pro avatar
Jill L.
Mar 20, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Dwayne is one of those people you can trust to do great work at an honest price. We had a much higher estimate from another (non-Thumbtack) plumber, who suggested more repair work than we needed. We hired Dwayne the same day as his estimate, and he did the job quickly and efficiently two days later. He even sent photos of the busted pipe and the new one after installation since I was at work that day. We will be re-hiring Dwayne to do a bigger, more complex project in a few months.

Details: A few pipes • Other plumbing installation or replacement • Municipal water (most common) • House

Plumbing Pipe Installation or Replacement
pro avatar
Doris B.
Mar 15, 2021
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Hired on Thumbtack

Hired on Thumbtack

So very pleased with Dwanye's work. It was not a straightforward job and he spent time making sure everything was seated appropriately. I particularly appreciated that the individual who saw the photo I included understood the situation and did not jump to conclusions. When we replace the water heater, we will call I Rooter!

Details: Repair • Leaks • Gas tank • Rheem • Garage • Townhouse

Water Heater Repair or Maintenance
pro avatar
Saurabh M.
Oct 2, 2020
·

Hired on Thumbtack

Hired on Thumbtack

I reached out to I Rooter over Thumbtack when all the water in my water heater leaked and I was left with no hot water. Dwayne was extremely responsive on the app and gave me a very reasonable quote and helped scheduled next day early morning appointment. He arrived on time, was extremely professional - took the time to describe what went wrong and my options. He took care of all the supplies and purchased the brand/model I'd requested. And had the whole installation up and running in no time. I would definitely reach out to Dwayne again for any plumbing needs I have going forward.

Details: Repair • Leaks • Part malfunctioning • Gas tank • Rheem • Garage • Condo/Apartment

Water Heater Repair or Maintenance
Credentials
License

License Type: C36 – Plumbing Contractor (CA)

License verified on 6/16/2021

Background Check

Dwayne Pettway

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Pricing is Flat-Rate and not subject to change once (unless due to unforeseeable circumstances). quote is accepted.

  • What is your typical process for working with a new customer?

    My typical process for working with new customers is to understand their plumbing need, and present them with options to meet their desired results at a competitive cost.

  • What education and/or training do you have that relates to your work?

    Academic Achievements *************************** City College of San Francisco Engineered Plumbing Systems (Plumbing Design & Fluid Mechanics) General Business Administration A.S Degree San Francisco State University ********************************* Business Administration Training ********* Plumbing Heating Cooling Contractors Association (PHCC of Sacramento) Texaco Oil (Pipe Fitters Helper) Bethlehem Steel of San Francisco ( Ship Rebuilding Water & Oil Systems)

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