This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Drain problem
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About
Licensed plumbing contractor with 14+ years of commercial and residential experience, specializing in water heater repair, maintenance, and installation.
• Clean, honest, professional service for Rinnai, Noritz, and Takagi tankless water heaters
• Flat-rate, competitive pricing — I charge by the job, not by the hour, with upfront prices before any work begins
• Expert installation of new plumbing for showers, tubs, sinks, toilets, laundry hook-ups, and water heaters
I’m a one-person, locally based business, so you work directly with the contractor who shows up at your door. Contact me today to schedule a visit or talk through your next plumbing project.
Overview
Hired 146 times
Background checked
License verified
1 employee
14 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2021
2020
2019
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Dwayne Pettway on Feb 25, 2021.
Services offered
Drain problem
Clogs
Leaks (area known)
Leaks (area unknown)
Repair urgency
I work on non-urgent repairs
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
98 reviews
5
95%
4
1%
3
0%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Larry C.
Aug 23, 2026
•
Hired on Thumbtack
I have hired Dwayne a couple of times now and always appreciated his help to fix plumbing issues and/or necessary maintenance work.
This time was no different with quick back-and-forth to figure out the timing for the visit and Dwayne came on time and quickly fixed the toilet that was leaking water from the tank to the bowl as well as doing the annual descaling of the tankless water heater.
Will continue to hire Dwayne in the future.
Toilet Repair
Ryan A.
Oct 1, 2025
•
Hired on Thumbtack
Was able to come out immediately for an urgent plumbing issue and had things resolved very quickly. Very good communication and the work was great! Highly recommend!
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Leaking (problem area known) • House
Plumbing Drain Repair
THOMAS S.
2 days ago
•
Hired on Thumbtack
Dwayne was able to complete the toilet leak problem on a Sunday morning. He correctly determined that the leak was with the toilet seal and the drain pipe was okay. Very professional and explained what he was doing and was right on budget. I would hire him again.
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Ashley B.
Apr 14, 2024
•
Hired on Thumbtack
Dwayne repaired an eroded pipe in our garage and did a wonderful job. He took the time to explain the issue and quoted a very fair price for the work being done. Communication was always straight forward with him and he got the job done efficiently. Would recommend him and will be using him again in for future plumbing needs.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House
Plumbing Pipe Repair
AJ R.
May 29, 2024
•
Hired on Thumbtack
Dwayne fixed two clogged drains and a leaking sink for us. He provided estimates, was flexible on scheduling, and got the job done.
Details: No, repair is not urgent • Only one drain has issues • Slow draining • Condo/Apartment
Plumbing Drain Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is Flat-Rate and not subject to change once (unless due to unforeseeable circumstances). quote is accepted.
What is your typical process for working with a new customer?
My typical process for working with new customers is to understand their plumbing need, and present them with options to meet their desired results at a competitive cost.
What education and/or training do you have that relates to your work?
Academic Achievements
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City College of San Francisco
Engineered Plumbing Systems (Plumbing Design & Fluid Mechanics)
General Business Administration A.S Degree
San Francisco State University
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Business Administration
Training
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Plumbing Heating Cooling Contractors Association (PHCC of Sacramento)
Texaco Oil (Pipe Fitters Helper)
Bethlehem Steel of San Francisco ( Ship Rebuilding Water & Oil Systems)
