

I Rooter & Plumbing
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Service
It’s free with no obligation to hire
Overview
Current Top Pro
Hired 78 times
License verified
Background checked
4 employees
9 years in business
Payment methods
Apple Pay, Cash, Check, Credit card
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
All year
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
33 photos and 1 video
Reviews
61 reviews
Read reviews that mention:
- Dan F.
Water Heater Repair or Maintenance
It’s incredible when a repair person visits without a charge to tell you exactly how to solve your problem and then tells you that you don’t need them. Dwayne is both knowledgeable and trustworthy.
Jan 25, 2021Verified - Saurabh M.
Water Heater Repair or Maintenance
I reached out to I Rooter over Thumbtack when all the water in my water heater leaked and I was left with no hot water. Dwayne was extremely responsive on the app and gave me a very reasonable quote and helped scheduled next day early morning appointment. He arrived on time, was extremely professional - took the time to describe what went wrong and my options. He took care of all the supplies and purchased the brand/model I'd requested. And had the whole installation up and running in no time. I would definitely reach out to Dwayne again for any plumbing needs I have going forward.
Oct 2, 2020Verified - Scott S.
Water Heater Repair or Maintenance
Fixed a hot water heater problem quickly and reduced the price when it was clear this was a smaller problem. Honest and trustworthy!
Sep 17, 2020Verified - Jylynne B.
Toilet Repair
Dwayne was very professional and responsive. Had multiple issues that he helped with, he had to come twice because I had to coordinate a water shut off and he worked directly with the company shutting off the building water. Will definitely use them again for future needs.
Sep 11, 2020Verified - Sharon L.
Plumbing Drain Repair
I couldn't be happier with the service that I received from Dwayne. He is friendly and a highly skilled professional. I had 3 issues (no water, drain stopper, pipe noise) and he was able to solve 2 issues within a minute, and identify problem with third issue and told us which part to get for replacement. All 3 problems were addressed in less than 10 minutes. It was very easy to make an appointment, and I received a text to confirm appointment and 30 minutes before arrival. Their rates are very reasonable.
Aug 7, 2020Verified
Credentials
License Type: C36 – Plumbing Contractor (CA)
Dwayne Pettway
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is Flat-Rate and not subject to change once (unless due to unforeseeable circumstances). quote is accepted.
- What is your typical process for working with a new customer?My typical process for working with new customers is to understand their plumbing need, and present them with options to meet their desired results at a competitive cost.
- What education and/or training do you have that relates to your work?Academic Achievements *************************** City College of San Francisco Engineered Plumbing Systems (Plumbing Design & Fluid Mechanics) General Business Administration A.S Degree San Francisco State University ********************************* Business Administration Training ********* Plumbing Heating Cooling Contractors Association (PHCC of Sacramento) Texaco Oil (Pipe Fitters Helper) Bethlehem Steel of San Francisco ( Ship Rebuilding Water & Oil Systems)