Palms Garage Doors

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Review Summary

Exceptional 5.0

(187 reviews)

This pro is praised for their promptness, professionalism, and expertise in garage door repairs. Customers appreciate the team's quick response times, clear communication, and high-quality workmanship. They also mention being given estimates for future upgrades or recommended additional repairs to ensure the longevity of their garage doors. Overall, the pro is described as being professional, efficient, and trustworthy.

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Introduction

Hello Valued Customers, At Palms Garage Doors, we are committed to providing you with nothing but the best service. Whether you need a garage door repair or want a new garage door installed, we will take care of it for you. Our team goes the extra mile to meet the needs of our customers, and we make sure you are 100% satisfied with our top-quality garage door repair service. Our skilled and highly trained technicians make us one of the most trusted garage door repair service providers in the Greater Bay Area. When you need a garage door repair, new garage door installation, garage door opener installation & repair, garage door spring installation & repair, commercial garage door repair & installation, and garage door maintenance, you can contact us anytime for a Free Estimate. Contact us today to learn more about our top-quality garage door services. We look forward to talking to you soon! Our skilled technicians can handle any type of repair and will get your door up and running again. We have worked with some of the industry's largest brands, including Chamberlain, Genie, Liftmaster, and Craftsman. Our team will assess the condition of your garage door thoroughly before we offer you a solution. * Garage Door Installation- Whether your garage door is broken and beyond repair or you simply want to give your home or business a more modern appeal, installing a new garage door is always an exciting experience. From finding the best garage door to professionally installing it, let our team help you out through the whole process. We can work with you to choose the garage door that suits your needs and preference. * Garage Door Opener- Finding a reliable garage door repair company is easier said than done. We are experienced in repairing garage door openers from all leading brands like Chamberlain, Liftmaster, Craftsman, and Genie. Our team of highly-trained technicians can diagnose any issue affecting your garage door opener and advise on the appropriate solution. * Broken Spring Replacement- We are one of the most trusted companies for garage door repairs in the Bay Area. With years of experience, our expert technicians can easily handle garage door spring replacement or a broken spring repair. We carry all brands and sizes of torsion springs, so we guarantee that your door will be fixed on the very first visit.

Overview

Current Top Pro

Hired 412 times

60 similar jobs done near you

Background checked

License verified

14 employees

11 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, and Zelle.

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Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

148 photos

Repair and Tune-up of Garage Door Tracks
Garage Door Repair
Wall-Mounted Garage Door Opener Installation
Garage Door Installation or Replacement

Specialties

Project type

Reviews

Exceptional 5.0

187 reviews

98%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

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A B.

Jun 11, 2024

Hired on Thumbtack

It took me literally 4 hours from the time I sent out the inquiry to the time to getting my garage door repaired. I have a 35 year old wooden garage door that was installed by the builder back in 1989. The garage door opener motor was replaced in 18 years ago in 2006. The motor had died and I was looking for a reasonable price option to replace the motor and service the existing door. Minutes after I sent out an inquiry in late afternoon, Jacinta called me and worked with me to send someone to look into the issue and provide me a free estimate. Few hours later, per my requested time window, Elad arrived. He was very professional. He understood my needs and he gave the best option about changing the motor to the best in the industry LiftMaster 3/4 Horsepower 87504-267 with 7' Rail Belt Drive Opener with MyQ WiFi connectivity, Keypad and Integrated LED Lights; and change the rollers to the new silicon rollers. Other garage repair and install service were pushing me to change the garage door and track and everything - essentially shell out more $$ than I really wanted to or was necessary. I loved Elad's price that he had quoted and I asked him when can we get the work done and he said that he can do it now if I wanted since he had all the parts in his truck. Within an hour or so, the work was complete. I was truly impressed with the responsiveness, professionalism, understanding customer needs, punctuality, value and quality of work of Palms Garage Doors team. I would highly recommend them for your future garage door service, repairs and installation needs.

Details: Repair • Track or rollers • Motor opener • Keypad or remote opener • Wood • Home

Palms Garage Doors's reply

Thank you for sharing your detailed and positive experience with Palms Garage Doors Abhijit ! We're thrilled to hear that our team could promptly and efficiently address your needs within such a short timeframe. It's great to know that Jacinta's swift response and Elad's professionalism and expertise left a strong impression on you. We aim to stand out with the absolute best service for all of our clients! We appreciate your recognition of Elad's understanding of your requirements and his ability to offer a suitable and cost-effective solution without unnecessary upselling. It's fantastic that you are pleased with the new LiftMaster motor, silicon rollers, and the overall quality of our service provided to recently for your garage door in Fremont, CA 94536 Your high recommendation means a lot to us. Thank you for choosing Palms Garage Doors!

Garage Door Repair

Ashish P.

Feb 22, 2024

Hired on Thumbtack

It was a great experience doing business with Palms Garage Doors. Repair work needed on my garage door was done and very professionally and in real quick time. Highly recommended!.

Details: Repair • Door or panels • Home

Palms Garage Doors's reply

Thank you Ashish immensely for your stellar review! We're thrilled to hear that your experience with Palms Garage Doors was exceptional. Providing professional and efficient garage door repair services is our top priority, and we're delighted to have met your expectations with your recent garage door repair in Morgan Hill, CA 95037. Your recommendation means the world to us! Should you ever require assistance with your garage door again or if you know someone who could benefit from our services, please don't hesitate to reach out or share our contact information. We're here to ensure your satisfaction, and we're deeply grateful for your support!

Garage Door Repair

Paul S.

3 weeks ago

Hired on Thumbtack

Yohai was excellent to work with on replacing the garage door opener and other items that had outlived their useful life - very knowledgeable, like a machine when he started the tasks. He went the extra effort to set up the app on the phone and get things connected.

Details: Repair • Motor opener • Home

Palms Garage Doors's reply

Thank you Paul for your wonderful review! We're delighted to hear that Yohai provided efficient and knowledgeable service recently for your garage door in Sunnyvale, CA 94086 and that you found our team punctual, professional, and good value. Your satisfaction is our top priority, and we appreciate your positive feedback!

Garage Door Repair

Courtney S.

2 weeks ago

Hired on Thumbtack

The staff at Palms Garage Doors were terrific to deal with. They were knowledgeable, professional, and affordable. I would highly recommend this vendor.

Details: Repair • Drum or torsion spring • Other parts of the system • Wood • Home

Palms Garage Doors's reply

Thank you for your wonderful feedback Courtney! We're delighted to hear that you found our staff knowledgeable, professional, and affordable. Thank you for choosing us for your recent garage door service in San Francisco, CA 94117. Your high recommendation means a lot to us, and we’re grateful for your trust in Palms Garage Doors.

Garage Door Repair

Prasanna V.

4 days ago

Hired on Thumbtack

I had noticed a crack in the garage door that was a bit long and concerning. A technician from some other company said I had to replace the entire door (not just a few panels) and gave a detailed quote. I wanted to get a second opinion and reached out to Palms Garage. I found the technician very honest. He said that it is a steel backed door and doesn't need any fixing. He instead did a tune up and clamped the panels that had cracks. I highly recommend them.

Details: Installation or replacement • Door or panels • Home

Palms Garage Doors's reply

Thank you for sharing your experience with us Prasanna! We're glad to hear that our technician could provide you with an honest assessment and effective solution for your garage door at Santa Clara, CA 95051. At Palms Garage Doors, we strive to offer trustworthy advice and quality service to all our customers. Your recommendation means a lot to us, and we appreciate your trust in our company!

Garage Door Repair

Credentials

License

License Type: C61 / D28 – Doors, Gates, and Activating Devices (CA)

License verified on 4/3/2024

Background Check

Elad Levi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Palms Garage Doors we offer free estimates and competitive prices. 10% off for senior citizens and military veterans. An estimate will be provided BEFORE starting any kind of work, NO HIDDEN FEES.
What is your typical process for working with a new customer?
It all starts with a phone call/message. When a customer reaches out, we gather their contact information and a brief description of the issue. Customer chooses their desired time frame for the appointment (day and 2-hour window).
What education and/or training do you have that relates to your work?
* Licensed, bonded, and insured in California. CA Doors, Gates and Activating Devices License (D-28) 1088937. * Diamond Certified Company. * BBB Accredited A rated.

Palms Garage Doors

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