FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Ruby’s Cleaning offers a first time 20% off clean as a token of appreciation for trusting Ruby’s Cleaning. To provide the most fair and accurate quote to our clients, we strive to: 1. Understand what type of cleaning will meet your needs (deep clean, move out clean, etc.) 2. Learn more about your space including square feet (sqft), number of beds/baths, if pets live in the home, etc. We provide residential and commercial cleaning services with option to use eco friendly/non toxic green products: Residential: - Deep cleans - Move in/move out cleans - standard reoccurring cleans (weekly, bi-weekly, monthly, etc.) - add ons (oven, fridge, windows, etc.) Commercial (a business that serves customers in exchange for profit): - sanitation - post construction cleanup - offices, retail spaces, medical buildings, etc.
- What is your typical process for working with a new customer?
The process involves understanding and listening to the clients needs and motivations so that we can tailor our cleaning services accordingly. The goal is earning and building the trust of our clients through consistency, transparency, and integrity.
- How did you get started doing this type of work?
As a former business owner, I experienced firsthand the challenge of finding reliable, customized cleaning services. I created Ruby's Cleaning to fill this gap, serving both businesses and households who need dependable cleaning solutions who insist on high standards.