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Hired 25 times
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8:00 a.m. to 5:00 p.m.
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Jan - Jul
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86 photos and 1 video
Very impressed with this company!! From start to finish, their communication and their customer service was amazing. Every time I called the office, all of the office girls were super nice and friendly (Claudia, Teresa and Diana)! Our Project Manager Rigo was very knowledgeable and took his time to explain all the details. The roofing crew showed up on time and did an awesome work! We got a lift & relay with a power wash. Our tile roof had a lot of moss on it and now it looks brand new. Definitely made a big difference on the look of our home. Thank you Roof Masters for the wonderful experience and superb workmanship!Aug 10, 2018
Roof Installation or Replacement
Everything this company said they would do, they did. No changes, up selling or BS. Just honest, good hard work saving us thousands over competitors. Cannot say enough good about the company owners or their employees.Jul 20, 2018Verified
Roof Repair or Maintenance
They were the most comprehensive choice after talking to four contractors. Very customer service focused and followed through with everything they said they would Thank you!Jan 31, 2017Verified
The Roof Masters were absolutely awesome!! From customer service, to their excellent roofers! I was pleased will the whole service and price that they gave us. They kept constant communication, very friendly, explained the whole process, and made us feel very comfortable. I give this company an A++, greatly recommend them!Jun 16, 2016Verified
Roof Installation or Replacement
Rudy and his team were outstanding. They showed up on time, cleaned up everyday and the roof looks great. Even though there were a couple minor hiccups, Rudy and his team made sure everything was completed correctly and to our satisfaction. I would highly recommend The Roof Masters for your new roof!Jun 10, 2016Verified
License Type: C39 - Roofing Contractor (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?We price match competitor's prices, offer senior and military discounts, and also offer financing. Your roof is one of the most important investments that you will make because it is the #1 protector of your home. The most important things in your life are found underneath your roof (family, children, pets, personal belongings). This is one home improvement project were cutting shortcuts or going cheaper on material shouldn't really be considered.
- What is your typical process for working with a new customer?The process of replacing or repairing your roof will look something like the following: 1. Schedule a free in-home consultation. We will look at the roof, take pictures, and write a proposal for the best solution for you and your roof. 2. Once the proposal is accepted, our office will send an electronic copy of the contract to sign and schedule a start date. 3. The project begins. Our Foreman & Project Manager will stay in constant communication to make sure that you are well informed on the status of your project.
- What education and/or training do you have that relates to your work?We are a GAF Master Elite Certified Contractor