FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free roof inspections and detailed written estimates. Pricing depends on the size, slope, materials, accessibility, and condition of the existing roof. We clearly explain what we find, whether repair or replacement is the better option, and what is included in the proposed scope. Our goal is to give customers an honest recommendation and a clear understanding of the investment before work begins.
- What is your typical process for working with a new customer?
We begin by learning about the customer’s concerns and scheduling a thorough roof inspection. After evaluating the roof, we explain what we found, review the available options, and provide a detailed written estimate. Once approved, we coordinate materials, scheduling, property protection, and installation. Most qualifying roof replacements can be completed in one day, depending on the size, scope, and conditions. Every project ends with a final quality inspection and a thorough cleanup.
- What education and/or training do you have that relates to your work?
Capstone is a licensed California roofing contractor with a C-39 Roofing classification, CSLB license #629383. We are also a GAF Master Elite contractor and Diamond Certified. Our team combines manufacturer-recognized qualifications with extensive field experience. Many members of our roofing crews have more than 15 years of experience. We stay current with roofing systems, installation standards, safety practices, and manufacturer requirements to deliver dependable work and meaningful warranty options.