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Current Top Pro
Hired 32 times
3 years in business
(Pacific Time Zone)
8:00 a.m. to 7:00 p.m.
Cash, Credit card, Paypal, Square cash app, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Robert Half Holiday Party 2019
Wedding Florist - Orange 2019
Photos and Videos
My husband and I hired Ione and her team to be the month of coordinator and florist for our wedding a week ago. We were hesitant at first since we could not find any reviews for Haus 353 at the time, but decided to go with Ione because she was quick to respond to my questions and seemed eager to grow her new business. Two weeks before our wedding, we were concerned that Ione would not be able to finish the project for us due to her personal reasons, but once we voiced our concern to Ione, she quickly eased our concerns by owning the project. Our wedding day came and we could not believe how beautiful the bouquets, centerpieces, and everything were. She made sure all the vendors were on time and made sure things were where they should belong. She even made a crown for our flower girl without us asking. We are really thankful for all of the work Ione and her team did for our wedding. We love that she really listens to her clients' concerns and wants. She was very helpful throughout the whole process and offered valuable opinion on how to help our vision come to life. Thank you again Ione!Mar 20, 2018Verified
I found Haus 353 and Ione through thumbtack and I am so so grateful to have worked with them for my wedding in July! I had a 9 month engagement with both my fiance and I living in different states, along with our wedding being in a 3rd different state. Both of us working full time and renovating a home and preparing for our new life together -- we had a lot on our plate. We were recommended to get a coordinator to help with the planning and day of. And I am so glad we decided to do it because Ione was a saint for us! She helped so much with planning, decorations, ideas, was our florist, and helped us plan the day to a tee. I was afraid with the wedding being in a different state and with 300+ guests that we wouldn't have the time to get the wedding we had envisioned. But Ione really helped us put it together. She's incredibly sweet, easy to talk to, and very professional. We didn't have to worry on the day of because Ione and the team had it covered. I couldn't recommend her enough!Aug 6, 2019
We hired Haus 353 for two events at our commercial property and from beginning to end, Ione was pleasant, responsive and willing to work through the often difficult logistics of doing events in our building all with a positive attitude. In addition, her floral designs were lovely and greatly appreciated by our tenants!Feb 26, 2019Verified
Always the best, always beautiful and always such great service! Excited to receive these florals and I have no doubt they'll be stunning!Dec 11, 2018Verified
Was truly truly happy and thrilled with our experience. We worked together, and she guided me on what my budget would allow. This was all very last minute and she came through within 24 hours for me. Very very happy, and have marked this business and a definite future return!!!Jul 9, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I love to hear about what my customers need as far as their personal style and of course their budget. Each client is different, and I make a tremendous effort to personalize their service to fit what they are looking for by offering customized quotes and offering a multitude of options at different price points. I am able to offer great and flexible pricing because I do not have a storefront or that type of overhead, I work out of a private studio. I like to pass the savings off to my customers. I also offer Event Coordination services with our floral and event design. Since we are working closely in designing your event, we find it pairs really well with our event coordination service so that everything is set up just how you envisioned it. The best part- you get a 10% discount if you book us for both services!
- What is your typical process for working with a new customer?Our typical process for working with a new customer starts by getting to know a little bit about them by having them fill out a short questionnaire which be found on our website. This helps me get to know their aesthetic and what kind of budget they are working with. From there, I create a detailed custom quote outlining exact prices, fees, and photo examples. Should my clients have any changes they'd like to make, I adjust accordingly. Once they decide they'd like to reserve our services, we accept a deposit to hold their date on our calendar. If they would like to meet in person we arrange a meeting or a phone call at anytime that works best for them! I just try to make the planning process as easy, fun, and transparent as possible.
- What education and/or training do you have that relates to your work?I have been involved the event industry since 19 years old. That would make it about 9 years now! Time flies. I started as an event assistant for a few different event planning companies that are nationally known. I also worked as a florist at a flower shop at a young age and always loved being crafty and experimental. However, full disclosure, I would say that I am more self taught than classically trained. My style and techniques have been developed through many years of owning my own business! I would say that I love learning pretty much any craft and take to projects with a lot of confidence in my work.