With over 10 years of customer support experience, including 3+ years in a supervisory role, and 5+ years of bookkeeping expertise, I excel in resolving critical company issues, managing escalated matters, and analyzing data. I have a proven record in developing streamlined processes to improve workflow efficiency and I am proficient in using QuickBooks for tasks such as bank and credit card statement reconciliations, payroll accounting, and establishing best practices for cost allocation.
I am skilled in managing business email communications, including inbox organization, screening, drafting, and calendar management. I am proficient in email software to streamline processes and enhance productivity. The skills I have when it comes to email management helps with social media by providing notifications for interactions and aiding in content planning.See more