FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects custom design, premium-quality balloons, professional installation, and personalized service. Every quote is customized to fit your vision, venue, and event needs.
- What is your typical process for working with a new customer?
Once you reach out, I’ll gather details about your event, including the date, set-up time/ tear down time (if applicable), venue location, rentals (if needed), theme & color palette, and inspiration. From there, I’ll provide a personalized quote and discuss design options. After your retainer is received, your date is reserved. On the day of your event, I’ll handle delivery, professional installation, and ensure everything is picture-perfect before your guests arrive.
- What education and/or training do you have that relates to your work?
I am the owner and designer of Air + Ivy Balloons, with experience creating custom balloon installations for a wide range of private events, celebrations, and businesses. My expertise has been developed through hands-on experience designing, building, and installing balloon décor for real clients and real event spaces. I continue to refine my skills through industry education and training, including ongoing coursework with Dress Your Daydream Academy, while staying current with balloon design trends, installation techniques, and best practices. My focus is always on creating high-quality, thoughtfully designed installations and providing a seamless experience for every client.