FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
EJ Home Services believes in providing dependable plumbing and electrical work at reasonable rates. Pricing depends on the type of service, the condition of the system, and the scope of work, but we always aim to communicate clearly and help customers understand their options before moving forward. We also offer special offers and financing options when available.
- What is your typical process for working with a new customer?
Our process starts with listening to the customer’s concern and scheduling a convenient appointment as quickly as possible. Once on site, an EJ Home Services technician will inspect the issue, explain what we find, review the best options, and complete the approved work with care and respect for the home. We focus on clear communication from start to finish.
- What education and/or training do you have that relates to your work?
EJ Home Services has more than 20 years of experience serving Silicon Valley, and our technicians are trained to handle a wide range of plumbing and electrical needs. Our work includes drain cleaning, water heaters, sewer and water leaks, repiping, trenchless sewer repair, electrical panels, lighting, EV chargers, generators, and more. We bring practical field experience and professional service to every job.